Senior Personal Banker

Fhnb; Denton (TX); On-site; USD 32,000 - 38,000; Full time

Job summary

Fhnb in Denton, TX is seeking a motivated teller to deliver friendly, accurate cash handling and banking services in a high-volume environment. You will process deposits, withdrawals, and payments; promote bank products; and support a diverse customer base, including Spanish-speaking clients.

Responsibilities include following bank policies, handling transactions, meeting new account production targets, and contributing to a team-driven atmosphere.

Qualifications

• Must have at least 18 years of age and a high school diploma or equivalent.
• Six months of accountable cash handling/transaction management in a retail or customer service environment.
• Successful completion of the FNBT Step Program for internal employees.
• Able to work in a team environment.
• Must work a flexible schedule including evenings, weekends, and holidays.
• Must pass background investigation according to company policy.

Responsibilities

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash in a high-volume sales environment.
• Follow established policies in accordance with bank and supervisor directions.
• Evaluate customer relationships and offer bank products and services to new and existing account holders.
• Be accountable for monthly new account production as assigned by upper management.
• Participate in an active sales environment that may include in-store prospecting.
• Process deposits and pay out funds, record transactions accurately, balance daily operations.
• Receive cash and checks for deposit, verify amounts, and check endorsements.
• Examine cash to guard against counterfeit checks and identification.
• Enter transactions into computer and issue customer receipts.
• Sell and prepare money orders, cashier's checks, wires, and CDs.
• Process Western Union wires and cash advances.
• Cross-sell bank services and products.
• Provide services to a diverse customer base, including a large Spanish-speaking population.
• Maintain regular and punctual attendance.
• Perform other tasks as requested by supervisors.

Skills

Cash handling experience

Team player

Flexible schedule

Customer service

Education

High school diploma or equivalent

Job description

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of accountable cash handling/transaction management in a retail or customer service environment
• Successful completion of the FNBT Step Program for internal employees
• Must be able to get along with co-workers and work effectively in a team environment.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Must successfully pass background investigation according to company policy

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Follow the established policies in accordance with the bank and the supervisor s direction
• Evaluate customer relationships, new and existing account holders, to offer bank products and services
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Regular and predictable attendance and punctuality
• Perform other tasks requested by supervisors as they relate to the bank and its functions

Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time.
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs

Member FDIC, Equal Housing Lender
FCBI is an Equal Opportunity Employer
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