Senior Personal Banker

1stnb; Denton (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

1stnb in Denton, TX is hiring for a bank teller role within our branch network. You will handle cash transactions, assist customers with deposits and product information, and support ongoing sales efforts in a fast-paced setting.

The ideal candidate is at least 18, has a high school diploma or equivalent, and can work evenings, weekends, and holidays. Background checks apply; bilingual abilities are a plus in serving a diverse community.

Qualifications

• At least 18 years of age.
• High school diploma, high school equivalency or currently attending high school.
• Six months of accountable cash handling/transaction management in a retail or customer service environment.
• Successful completion of the FNBT Step Program for internal employees.
• Able to work in a team environment.
• Flexible schedule including evenings, weekends, and holidays.
• Must pass background investigation per company policy.

Responsibilities

• Provide exceptional customer service, handling cash in a high-volume sales environment.
• Follow bank policies and supervisor directions.
• Evaluate customer relationships to offer bank products and services.
• Achieve monthly new account production as assigned by management.
• Participate in in-store prospecting and cross-sell bank services.
• Process deposits and payouts, record and balance transactions daily.
• Receive cash/checks, verify amounts and endorsements.
• Inspect cash to guard against counterfeit items.
• Enter transactions into the computer and issue receipts.
• Sell and prepare money orders, cashier's checks, wires and CDs.
• Process Western Union wires and cash advances.
• Provide services to a diverse customer base, including Spanish speakers.
• Maintain regular attendance and punctuality; perform other tasks as assigned.

Skills

Cash handling

Customer service

Sales

Teamwork

Flexibility

Background check

Education

High school diploma or equivalent

Job description

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of accountable cash handling/transaction management in a retail or customer service environment
• Successful completion of the FNBT Step Program for internal employees
• Must be able to get along with co-workers and work effectively in a team environment.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Must successfully pass background investigation according to company policy

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Follow the established policies in accordance with the bank and the supervisor s direction
• Evaluate customer relationships, new and existing account holders, to offer bank products and services
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Regular and predictable attendance and punctuality
• Perform other tasks requested by supervisors as they relate to the bank and its functions

Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time.
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs

Member FDIC, Equal Housing Lender
FCBI is an Equal Opportunity Employer
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