Senior Permits Technician (Grade 12)

Yuma County Ag; Yuma (AZ); On-site; USD 34,000 - 48,000; Full time

Job summary

Yuma County Ag seeks a lead Permits Technician to supervise staff, review plans, and assist applicants with development permits. The role requires explaining codes and coordinating permit issuance, with focus on accuracy and customer service.

Associate degrees in related fields plus ICC certification and a valid driver’s license are required; background check will be conducted for employment consideration. This on-site position serves multiple county departments.

Qualifications

• An associate degree in business, public administration, construction management, or related field.
• Three years of experience as a Permits Technician or an equivalent combination of education and experience.
• ICC Permits Technician Certification required, with valid driver’s license.
• Background check successful completion required.

Responsibilities

• Supervise and coordinate permitting staff and assist applicants at the permit counter.
• Review applications for code requirements, issue permits, and maintain files and records.
• Provide guidance to staff; resolve routine problems; train new staff and crack down on complex permit issues.
• Explain building, zoning, flood control, and other county ordinances to applicants and contractors.

Skills

Customer service

Staff supervision

Permits processing

Plans interpretation

Education

Associate degree in Business Administration

Associate degree in Public Administration

Associate degree in Construction Management

Associate degree in related field

Job description

This position is advertised from the minimum to the mid-point hourly rate. Salary will be determined based on education and experience at the time of offer.

NATURE OF WORK

Under general supervision, performs work of considerable difficulty, providing technical assistance to development permit applicants in a lead worker capacity; trains, assigns and supervises work of lower level permitting staff; this position has department specific responsibility.

(Illustrative Only) Supervises, coordinates and evaluates technical customer services activities including intake processes, permitting and enforcement services for building safety, environmental health, planning and zoning, engineering, flood control and GIS functions; services include related permitting activities in support of other county agencies; reviews applications for code requirements under the supervision of the Deputy Director; issues permits at the permit counter; assists in the maintenance and updating of the County policies and procedures which relate to permitting and enforcement processes; trains new permitting staff; provides guidance and daily oversight of assignment; assists in resolving problems of a routine nature; participates in the interview and selection process for hiring new staff; advises applicants in completing application forms for development permits; examines documents such as blueprints, drawings change orders and specifications to verify completeness and accuracy of data; confers with document originators and engineering liaison personnel to resolve discrepancies, and compiles required changes to documents; performs and reviews moderately difficult mathematical calculations; explains the requirements of building and related codes; zoning, encroachment, flood control and other county ordinances to owners, contractors, and the general public; assists customers in resolving the more complex problems surrounding the issuance of development permits; provides routine software support to employees and applicants by assisting with account registration, login issues, password resets, file uploads and downloads, inspection scheduling, payments, and other functions within the permit management software and portal; submits and follows up on support cases with vendor for completion; receives, investigates, evaluates and resolves complaints regarding processes, procedures and time lines; reviews applications and issues permits as authorized; maintains files and records, and prepares reports as required; regular and reliable attendance is required; performs other duties as assigned.

Associate's degrees in Business Administration, Public Administration, Construction Management, or a related field; AND three years of experience as a Permits Technician OR an equivalent combination of education and experience; must possess an ICC Permits Technician Certification, and must possess and maintain a valid Driver's License; requires successful completion of a background check.

Knowledge of: County policies and procedures; knowledge of Yuma County Comprehensive Building Code, zoning regulations, and related state and local regulations; methods and practices of building construction; Yuma County Road Functional Classification System;Yuma County Public Works Standards Volume I, II, III; environmental health specifications; office computer hardware and software applications; customer service methods and techniques.

Skill in: Providing effective customer service, including problem solving and conflict resolution; training and supervising technical and clerical support staff; conducting extensive research using computerized databases; reading and interpreting a variety of plans and specifications relevant to permit consideration; performing complex engineering calculations; establishing effective working relationships with employees, other agencies, and the public; following written and verbal instructions; communicating effectively verbally and in writing; performing mathematical calculations and computations; reviewing, training, and approving work of staff.

Ability to: Communicate effectively verbally and in writing; maintain effective working relationships with co-workers and the public; follow written and verbal instructions; assigning and leading the work of others; planning and organizing work; ability to lift 25 pounds, bend, stoop, kneel, stand and walk.

Work Environment

The usual and customary methods of performing the job's functions require the following physical demands: occasional lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; generally the job requires 60% sitting, 20% walking and 20% standing; working at a computer monitor for extended periods required; the job is performed under extreme temperature variations.

EOE/AA/ADAAA/M/F/V/D DRUG FREE WORKPLACE