PART-TIME DEVELOPMENT SERVICES TECHNICIAN ASSISTANT

City of Manteca; Manteca (CA); On-site; USD 28,000 - 39,000; Part time

Job summary

City of Manteca is seeking a part-time Permit Technician in the Community Development Department. The role assists the public with building, planning, and zoning inquiries, processes permit applications, and collects fees under supervision.

The ideal candidate greets customers, communicates effectively, and supports clerical tasks while learning GIS tools and city codes relevant to development review.

Qualifications

• High school diploma or equivalent required.
• Knowledge of city planning and building safety concepts.
• Ability to learn and apply GIS applications.
• Strong customer service and communication skills.
• Ability to process permit applications and collect fees.

Responsibilities

• Greet customers at the Community Development counter and route requests.
• Assist the public with information on planning, zoning, and development standards.
• Intake, route, and issue minor permit applications and other over-the-counter items.
• Operate a computer and related software.
• Maintain records and logs about permit issuance and inspections.
• Coordinate with City departments and outside agencies.
• Prepare documents for microfilming and submit plans to other departments.
• Assist departmental clerical staff with office activities.
• Calculate and collect building permit fees.
• Ensure compliance with Building Safety Division codes.

Skills

Planning Safety

Computer software applications

Development regulations knowledge

Interpersonal skills

GIS basics

Mathematical calculations

Office procedures

Record keeping

English grammar

Computer operations

Education

High school diploma or equivalent

Job description

Basic Function:

Under the direction of the Permit Center Manager or Planning Manager, this part-time position assists the general public with building, planning and zoning issues and questions; intake, routing, and processing of permit applications; and collecting building permit fees pursuant to the daily business of the Community Development Department.

Essential Duties:

Greet all customers at the Community Development counter and assist in locating the correct staff person for his or her need.

Assist the general public with information on development standards, zoning, land use regulations, community plans, and on-going development projects.

Intake, route, and issue minor permit applications and other over the counter type applications.

Operate a computer and various computer applications.

Research material for supervisory staff and the general public; maintain reports and activity logs concerning project review status, permit issuance.

Communicate with a variety of City departments, outside organizations, and individuals to coordinate activities, exchange information, and resolve issues and concerns.

Serve as initial contact with building permit applicants in person and on the phone.

Process permit applications for new construction and building modifications; process refund requests of permits withdrawn or cancelled.

Calculate and collect building permit fees.

Provide information and assistance to contractors, developers, architects, engineers, and the general public.

Review construction document submissions for completeness.

Prepare and maintain records, files and logs related to permit issuance, processing and inspections; prepare documents and plans for microfilming; submit plans and related documents to other departments as required.

Assist departmental clerical staff with various office activities.

Knowledge of:

• Principles, processes, nomenclature, methods and techniques in the fields of City Planning and Building Safety.
• Computer software applications.
• Applicable laws, rules and regulations related to development review activities.
• Interpersonal skills including tact, patience and courtesy.
• Technical aspects of field of specialty - Planning or Building Safety.
• Basic mathematical and measurement calculations.
• Modern office methods and procedures.
• Record keeping techniques.
• Correct English usage, grammar, spelling, and punctuation.
• Operation of a computer and assigned software.

Ability to:

• Provide exemplary customer service to both internal and external customers.
• Assist the general public with building, planning and zoning questions and issues.
• Receive and process minor permit applications.
• Learn and apply GIS applications to prepare related graphics, visual aids, and maps.
• Establish and maintain cooperative and effective working relationships with others.
• Coordinate evaluation of permit applications with other City departments and outside agencies.
• Plan and organize work.
• Operate a computer and standard office equipment.
• Work independently with little direction.
• Report to work every scheduled workday.
• Process permit applications for new construction and building modifications.
• Calculate and collect building permit fees.
• Communicate effectively both orally and in writing.
• Learn the various codes enforced by the Building Safety Division.
• Prepare and maintain records, logs and reports related to assigned activities.
• Meet schedules and timelines.

EDUCATION AND EXPERIENCE

Any combination equivalent to graduation from high school and sufficient training and experience to demonstrate the knowledge and abilities listed above.

LICENSES AND CERTIFICATIONS

Valid California driver's license.

WORKING CONDITIONS

Environment:

Office Environment.

Constant interruptions.

Driving a vehicle to conduct work.

Physical Demands:

Dexterity of hands and fingers to operate a computer keyboard.

Seeing to review plans and read a variety of materials.

Sitting or standing for extended periods of time.

Hearing and speaking to exchange information.