Senior Permit Technician - Public Counter Lead

Willdan Group, Inc.; Long Beach (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Willdan Group, Inc. in Long Beach, CA seeks a Senior Permit Technician to be the first contact at the permit counter for residents, contractors, and developers. You will review applications, collect fees, issue building permits, and ensure approvals are in place.

Ideal candidates have 7+ years in municipal permitting, ICC Permit Tech Certification, and proficiency with permitting software and MS Office. This on-site role supports public agency operations and customer service excellence.

Qualifications

• Detail-oriented and customer-focused professional who can balance technical accuracy with exceptional service.
• ICC Permit Tech Certification required.
• (Counter Technician) and municipal experience preferred.
• 7+ years as a Permit Technician in Municipality.
• Knowledge of permitting software.
• Proficient with MS Word, MS Excel.

Responsibilities

• Providing customer support at the counter and over the phone.
• Reviewing permit applications for completeness and accuracy.
• Calculating and collecting permit fees.
• Processing and issuing building permits.
• Ensuring all conditions of approvals are met prior to issuance.
• Assisting the public with completing permit applications.
• Verifying all necessary project approvals are obtained.
• Notifying applicants when construction documents and/or permits are ready.
• Coordinating and routing documents for plan review and approval.
• Helping resolve resident inquiries and complaints.

Skills

Detail-oriented

Customer-focused

Education

ICC Permit Tech Certification

Tools

Permitting software

MS Word

MS Excel

Job description

Willdan Group, Inc. in Long Beach, CA seeks a Senior Permit Technician to be the first contact at the permit counter for residents, contractors, and developers. You will review applications, collect fees, issue building permits, and ensure approvals are in place.

Ideal candidates have 7+ years in municipal permitting, ICC Permit Tech Certification, and proficiency with permitting software and MS Office. This on-site role supports public agency operations and customer service excellence.