Senior Permit Technician

Willdan Group, Inc.; Long Beach (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Willdan Group, Inc. in Long Beach, CA seeks a Senior Permit Technician to be the first contact at the permit counter for residents, contractors, and developers. You will review applications, collect fees, issue building permits, and ensure approvals are in place.

Ideal candidates have 7+ years in municipal permitting, ICC Permit Tech Certification, and proficiency with permitting software and MS Office. This on-site role supports public agency operations and customer service excellence.

Qualifications

• Detail-oriented and customer-focused professional who can balance technical accuracy with exceptional service.
• ICC Permit Tech Certification required.
• (Counter Technician) and municipal experience preferred.
• 7+ years as a Permit Technician in Municipality.
• Knowledge of permitting software.
• Proficient with MS Word, MS Excel.

Responsibilities

• Providing customer support at the counter and over the phone.
• Reviewing permit applications for completeness and accuracy.
• Calculating and collecting permit fees.
• Processing and issuing building permits.
• Ensuring all conditions of approvals are met prior to issuance.
• Assisting the public with completing permit applications.
• Verifying all necessary project approvals are obtained.
• Notifying applicants when construction documents and/or permits are ready.
• Coordinating and routing documents for plan review and approval.
• Helping resolve resident inquiries and complaints.

Skills

Detail-oriented

Customer-focused

Education

ICC Permit Tech Certification

Tools

Permitting software

MS Word

MS Excel

Job description

Join a team that has been shaping communities for over 60 years!

Willdan is a leading Municipal Services Firm, proudly providing superior engineering, planning, building, and consulting services to government agencies across the nation for more than six decades. We are passionate about delivering excellence and creating long-term value for the communities we serve. Public Agency Resources (PARS), a subsidiary of Willdan Group Inc., is excited to announce an immediate opening for a Senior Permit Technician in the Long Beach, CA area. If you are an experienced professional who thrives in a fast-paced, public-facing environment and takes pride in supporting municipal operations, we want to hear from you!

As a Senior Permit Technician, you will be the first point of contact for residents, contractors, and developers at the permit counter. Your role will be vital in ensuring smooth, accurate, and timely processing of permits.

Essential Duties and Responsibilities

• Providing customer support at the counter and over the phone.
• Reviewing permit applications for completeness and accuracy.
• Calculating and collecting permit fees.
• Processing and issuing building permits.
• Ensuring all conditions of approvals are met prior to issuance.
• Assisting the public with completing permit applications.
• Verifying all necessary project approvals are obtained.
• Notifying applicants when construction documents and/or permits are ready.
• Coordinating and routing documents for plan review and approval.
• Helping resolve resident inquiries and complaints.

Job Requirements / Qualifications

• Detail-oriented and customer-focused professional who can balance technical accuracy with exceptional service.
• ICC Permit Tech Certification.
• (Counter Technician) and municipal experience.
• 7+ years as a Permit Technician in Municipality.
• Knowledge of permitting software.
• Proficient with MS Word, MS Excel.
• Ability to lift/move up to 10 lbs. regularly and up to 25 lbs. occasionally.

EEO Non-Discrimination and ADA Reasonable Accommodation Statement

Willdan is an equal opportunity employer. Applicants are considered for all positions without regard to race, religious creed, color, age marital status, sex, sexual orientation, gender identity, gender expression, citizenship status, national origin, ancestry, religion, military service or veteran status, disability, medical condition, childbirth and related medical conditions, genetic testing, reproductive status or any other classification protected by federal, state or local laws and ordinances. Willdan does not discriminate on the basis of physical or mental disability where the essential functions of the job can be reasonably accommodated. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. If you need reasonable accommodation for any part of the application and hiring process, please notify us.

Public Agency Resources participates in E-Verify.