Senior People Partner - Hybrid HR & Employee Relations

Pumpkin; New York (NY); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Healthcare benefits

Parental leave

Career advancement

Pet friendly office

Commuter benefits

401(k) plan

Employee Assistance Program

Job summary

Pumpkin is hiring a People Partner to oversee HR operations, employee relations, and administration in a hybrid role based in New York, NY or Columbus, OH. You will serve as a trusted advisor to managers, resolve employee concerns, and support HR initiatives.

The role requires 5+ years in HR or admin positions, experience in Employee Relations, and proficiency with HRIS like Workday. This position offers comprehensive benefits and growth opportunities within a pet-friendly company.

Qualifications

• Bachelor’s Degree in Human Resources, Business Administration, or related field, or equivalent work experience.
• 5+ years of experience in HR or administrative roles.
• Experience in Employee Relations within a contact center or large hourly population.
• Strong organizational and project-management skills.
• Experience with HRIS, preferably Workday.
• Experience with Change Management and/or large-scale transformation activities.
• Experience in a Center of Excellence model.
• Detail oriented with strong verbal and written communication.
• Ability to work independently and manage multiple priorities.
• Maintain confidentiality and discretion.

Responsibilities

• Assist in coaching, counseling and guiding managers before executing employee disciplinary actions.
• Initial point of contact for employee concerns, may conduct investigations regarding concerns raised.
• Answers frequently asked questions from employees relative to standard policies & procedures, benefits, incorrect pay etc.; refers more complex questions to appropriate People Team Members.
• Review, solve and respond to inquiries sent to the HR ticketing system.
• Process employee changes, such as promotions, transfers and terminations and ensure all employee data is up to date in HRIS.
• Supports the People Operations team with organizational tasks and various administrative duties.
• Oversee various stages across the Employee Lifecycle.
• Other duties as assigned.

Skills

Employee relations

HR operations

Project management

Communication

Education

Bachelor’s Degree in HR/Business Administration

Tools

HRIS

Workday

Job description

Pumpkin is hiring a People Partner to oversee HR operations, employee relations, and administration in a hybrid role based in New York, NY or Columbus, OH. You will serve as a trusted advisor to managers, resolve employee concerns, and support HR initiatives.

The role requires 5+ years in HR or admin positions, experience in Employee Relations, and proficiency with HRIS like Workday. This position offers comprehensive benefits and growth opportunities within a pet-friendly company.