People Operations Specialist (US)

Polygon Labs; New York (NY); Remote; USD 60,000 - 100,000; Full time

Job summary

An innovative company at the forefront of web3 is seeking a dynamic People Operations Specialist to streamline their HR processes. This role offers a unique opportunity to shape scalable systems that enhance operational efficiency in a rapidly evolving industry. You will be pivotal in guiding new hires through onboarding, managing employment contracts, and refining HR resources. If you thrive in structured environments and are passionate about fostering a collaborative workplace, this could be your chance to make a significant impact in a forward-thinking organization.

Benefits

Remote first global workforce

Industry leading Medical, Dental and Vision insurance

Company matching 401k with 3% match

$1,500 Home Office Set Up Allowance

$200 Annual Book Allowance

$75 Monthly internet or phone reimbursement

Flexible Time Off

Wellness Friday day off per quarter

Company issued laptop

Egg freezing and mental health benefits

Qualifications

• 2+ years in People Operations or HR, ideally in web3.
• Strong documentation and organizational skills are essential.

Responsibilities

• Own onboarding and manage employment contracts for new hires.
• Drive HR programs and maintain HRIS for operational efficiency.

Skills

People Operations

Human Resources

Documentation Skills

Organizational Skills

Relationship Building

English Communication

Adaptability

Web3 Industry Knowledge

Education

Bachelor’s Degree in Human Resources

Business Administration

Tools

HRIS Systems

Jira

Job description

About Polygon Labs

Polygon Labs is a software development company building and developing a network of aggregated blockchains via the Agglayer, secured by Ethereum. As public infrastructure, the Agglayer will bring together user bases and liquidity for any connected chain, and leverage Ethereum as a settlement layer. Polygon Labs has also contributed to the core development of several widely-adopted scaling protocols and tools for launching blockchains, including Polygon PoS, Polygon zkEVM, and Polygon Miden, which is in development as well as Polygon CDK.

Your Role

At Polygon, we’re shaping the future of web3, and we need a process-driven People Operations Specialist to help build the infrastructure that powers our growth. This isn’t your typical HR role—it's an opportunity to design and refine scalable systems that make operations seamless in an ever-evolving industry.

If you love bringing order to chaos, transforming complex workflows into intuitive processes, and being the go-to problem solver for a team of cutting-edge builders, this is your chance to make a lasting impact at a company redefining what’s possible in web3.

Location: Remote (United States) | Must be within +/- 1 hour of Eastern Standard Time (EST).

Your Responsibilities

• Own the onboarding experience – Guide new hires through a seamless transition, coordinate onboarding programs, and ensure a smooth start at Polygon.

• Manage employment contracts – Oversee the contract process, ensuring accuracy, compliance, and efficiency.

• Keep HR operations running smoothly – Maintain and update our HRIS, manage Jira tickets, and continually refine processes for optimal efficiency.

• Create and refine key People resources – Develop and maintain employee handbooks, policies, onboarding materials, and a well-organized digital filing system for employee records.

• Drive HR programs and improvements – Collaborate on initiatives across onboarding, offboarding, performance management, DEI, employee engagement, and retention.

What You'll Need

• 2+ years of experience in People Operations or Human Resources.

• Bachelor’s degree in Human Resources, Business Administration, or a related field.

• Experience with compensation practices at a web3 company (ideally, related to token allocations).

• Strong documentation skills – You know how to simplify complex processes into clear, actionable resources.

• Experience with HRIS systems and a knack for keeping records organized.

• Exceptional organizational and process management abilities – You thrive in structured environments and can build efficient workflows.

• Proven relationship-building skills across diverse teams.

• Fluent English communication skills (written and verbal).

• Self-motivated and adaptable – You work well independently and can navigate change with ease.

• Experience in the web3 industry!

Polygon Labs Perks

The goal of the Polygon Labs total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan includes the following benefits for our full time employees:

• Remote first global workforce

• Industry leading Medical, Dental and Vision health insurance*

• Company matching 401k with 3% match*

• $1,500 Home Office Set Up Allowance (life-time max)

• $200 Annual Book Allowance Program

• $75 Monthly internet or phone reimbursement

• Flexible Time Off

• 1 company wide wellness Friday day off per quarter

• Company issued laptop

• Egg freezing, mental health, and employee wellness benefits

*In certain countries medical, dental and vision is fully covered for employees & their dependents. This is country and plan specific.

*401k is for United States employees only

Polygon Labs is committed to a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Polygon Labs is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs.

If you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Learn More about Polygon Labs

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