Senior Pension Administrator - Defined Benefit Specialist

Fidelity Investments Inc.; Covington (VA); On-site; USD 75,000 - 105,000; Full time

Job summary

Fidelity Investments Inc. in the United States is seeking a Senior Pension Administrator to manage accurate and timely defined benefit calculations and transactions for multiple clients.

You will use several Fidelity systems to process employee information and pension data within each client database, collaborating with internal teams to deliver high-quality service. The role emphasizes precision, client and participant interaction, and building calculation tools.

Qualifications

• Bachelor’s Degree (Mathematics, Finance or Business preferred) or equivalent work experience.
• Defined Benefit knowledge and experience is a plus, but not required.
• Strong math, analytical and intuitive skills. Ability to build calculation tools.
• Motivated and committed to precision; positivity and “can do” work ethic.
• You’re a great teammate, and meet individual timeliness and accuracy goals.
• Ability to adapt to an evolving environment.
• Strong organizational skills and attention to detail.
• High integrity and discretion to ensure the confidentiality of sensitive client data.
• Demonstrate initiative in solving problems and implementing solutions.
• Ability to work independently.
• Strong PC Software skills (i.e. Excel, Outlook, and Word)
• Strong communications skills

Responsibilities

• Service existing and new DB clients with administrative support in a fast-paced, time-critical environment.
• Process various types of calculations and disbursement set ups, meeting timeliness and accuracy standards.
• Review and triage all participant requests to determine correct resolution and routing. Manage and monitor workflows.
• Interpret plan rules to ensure correct calculations and disbursements. Build calculation tools.
• Analyze and process transactions to ensure proper quality standards for calculations, disbursements and data updates.
• Contact participants to explain calculations or resolve participant/client related issues.
• Support external client and internal audit requests by providing requested documentation, conducting research and answering questions.
• Manually calculate and review pension benefits for plan participants.
• Support the monthly testing of various systems upgrades and releases.
• Participate in special departmental projects

Skills

Mathematics

Analytical thinking

Excel

Communication skills

Team player

Independent work

Problem solving

Attention to detail

Integrity

Ability to build calculation tools

Adaptability

Education

Bachelor’s Degree (Mathematics, Finance or Business preferred)

Defined Benefit knowledge (plus)

Tools

Excel

Outlook

Word

Job description

Fidelity Investments Inc. in the United States is seeking a Senior Pension Administrator to manage accurate and timely defined benefit calculations and transactions for multiple clients.

You will use several Fidelity systems to process employee information and pension data within each client database, collaborating with internal teams to deliver high-quality service. The role emphasizes precision, client and participant interaction, and building calculation tools.