Senior Payroll Tax Specialist - Flexible Hours

Intuit; Cincinnati (OH); Remote; USD 34,000 - 47,000; Full time

Benefits offered by this job

Overtime pay

Flexible work hours

Job summary

Intuit is seeking a Senior Payroll Tax Processor to resolve payroll tax issues across Notices, Corrections, Amendments, and Pay & File. You will manage a high-volume workload with independence, research complex state/federal notices, and prepare amended returns.

This role includes mentoring colleagues while expanding technical depth. Ideal candidates have 2–3+ years in payroll tax with FPC/CPP preferred, experience with multiple states including PA/OH, and proficiency in payroll platforms and

Qualifications

• 2–3+ years of hands-on payroll tax experience with focus on notice resolution, amended returns, and payroll error correction across multiple states.
• Experience resolving State and Federal payroll tax notices independently.
• Strong knowledge of tax payment and filing regulations; FICA, FUTA, FITW, and deposit schedules.
• Proficiency with Salesforce or similar case-management systems; Excel (VLOOKUP, pivots).

Responsibilities

• Execute full-cycle payroll tax case work for assigned accounts, including payroll runs, audits, filings, and payments.
• Independently research and resolve complex State and Federal payroll tax notices, including balance-due, deposits, SUI rate changes, and mismatches.
• Prepare agency responses with documentation and confirm receipt within deadlines.
• Prepare amended returns (Form 941-X, W-2c) for complex amendments and own the process.
• Support correction workflows by identifying error sources and documenting audit trails.
• Maintain personal WIP queue and prioritize by SLA dates; document activity from touch to closure.
• Perform high-level trend analysis of customer and agency data to identify deficiencies.
• Contribute to SOP and KB updates; flag outdated content and communicate solutions.
• Collaborate with Corrections, Amendments, Pay & File, and Tax Notice teams; mentor junior staff.

Job description

Intuit is seeking a Senior Payroll Tax Processor to resolve payroll tax issues across Notices, Corrections, Amendments, and Pay & File. You will manage a high-volume workload with independence, research complex state/federal notices, and prepare amended returns.

This role includes mentoring colleagues while expanding technical depth. Ideal candidates have 2–3+ years in payroll tax with FPC/CPP preferred, experience with multiple states including PA/OH, and proficiency in payroll platforms and