Senior Payroll Tax Consultant - Complex Client Solutions

UKG Inc.; San Juan (PR); On-site; USD 59,000 - 84,000; Full time

Job summary

UKG is seeking a Payroll Tax Lead to provide advanced client, tax, and operational expertise within our Payroll Tax team. This role focuses on complex client situations, escalations, risk identification, and cross-functional coordination while continuing to operate as an individual contributor.

The Lead will coach teammates, share subject matter expertise, and help identify trends and improvement opportunities.

Qualifications

• Bachelor's degree or 5+ years of payroll tax experience.
• Proficiency with Microsoft Office applications.
• Knowledge of employment tax processing and year-end procedures.
• Ability to interpret payroll tax laws and guidelines.

Responsibilities

• Serve as a senior resource for complex client, tax, and service related questions
• Provide guidance on client relationship management and complex account situations
• Assist with client escalations requiring experience or subject matter expertise
• Participate in higher complexity client meetings
• Identify tax and compliance risks and determine next steps
• Provide advanced subject matter expertise on US payroll tax requirements
• Support development of payroll tax expertise across the team
• Escalate significant concerns to the Payroll Tax Manager

Skills

Microsoft Office

Jurisdiction guidelines knowledge

Year-End proficiency

Client relationship management

Subject matter expertise

Education

Bachelor's degree in business, Accounting, CPP, CPA

Tools

UKG Product suite

Job description

UKG is seeking a Payroll Tax Lead to provide advanced client, tax, and operational expertise within our Payroll Tax team. This role focuses on complex client situations, escalations, risk identification, and cross-functional coordination while continuing to operate as an individual contributor.

The Lead will coach teammates, share subject matter expertise, and help identify trends and improvement opportunities.