Senior Payroll Tax Consultant – Complex Client Specialist

UKG; Trenton (NJ); On-site; USD 59,000 - 84,000; Full time

Job summary

UKG is seeking a Payroll Tax Lead to provide advanced client, tax, and operational expertise. This senior role supports the Payroll Tax team, advises on complex client situations, and helps identify trends and improvement opportunities without formal people management responsibilities.

You will collaborate with Payroll, Payment Services, HRIS, Product, and other internal teams to address cross-functional issues and ensure high-quality client service.

Qualifications

• Bachelor's degree in business, accounting, CPP or CPA, or 5+ years payroll tax experience.
• Proficiency with Microsoft Office applications.
• Knowledge of all areas of employment tax processing (deposits, returns, notices, adjustments).
• Ability to interpret jurisdiction guidelines and explain employment tax laws.
• Proven Year-End proficiency.
• Track record of subject matter expertise across multiple clients with varying complexity.

Responsibilities

• Serve as a senior resource for complex client, tax, and service-related questions.
• Provide guidance on client relationships and complex account situations.
• Assist with client escalations requiring additional expertise.
• Participate in high-complexity client meetings when needed.
• Evaluate tax and compliance risks and determine next steps.
• Provide advanced expertise on US payroll tax requirements and scenarios.
• Review complex situations and advise while client relationship ownership remains with the AP person.
• Support strategy and prep for complex or high-visibility client discussions.

Skills

Microsoft Office

Payroll tax knowledge

Year-End proficiency

Education

Bachelor's degree in business or accounting; CPP/CPA

Job description

UKG is seeking a Payroll Tax Lead to provide advanced client, tax, and operational expertise. This senior role supports the Payroll Tax team, advises on complex client situations, and helps identify trends and improvement opportunities without formal people management responsibilities.

You will collaborate with Payroll, Payment Services, HRIS, Product, and other internal teams to address cross-functional issues and ensure high-quality client service.