Senior Payroll Tax Lead Consultant

UKG Inc.; Salt Lake City (UT); On-site; USD 59,000 - 84,000; Full time

Job summary

UKG Inc. is seeking a Payroll Tax Lead to deliver advanced client and tax expertise, support the Payroll Tax team, and coordinate cross-functionally. This senior role acts as a resource for complex client situations, escalations, risk identification, and coaching while remaining an individual contributor.

The Lead will identify trends and opportunities, mentor peers, and support the Payroll Tax Manager. A strong foundation in employment tax and client service is essential.

Qualifications

• Bachelor's degree or 5+ years payroll tax experience.
• Proficiency with Microsoft Office applications.
• Knowledge of all areas of employment tax processing.
• Ability to interpret and explain employment tax laws.
• Year-End proficiency and client experience across multiple accounts.

Responsibilities

• Serve as a senior resource for complex client, tax, and service related questions.
• Provide guidance to team members on client relationship management and complex account situations.
• Assist with client escalations requiring additional experience or subject matter expertise.
• Participate in higher complexity client meetings when additional support is beneficial.
• Help team members evaluate tax and compliance risks and determine appropriate next steps.
• Provide advanced subject matter expertise on US payroll tax requirements and complex scenarios.
• Review complex situations and provide recommendations while maintaining client ownership.
• Support QBR strategy and preparation for complex client discussions.
• Facilitate collaboration across Payroll, Payment Services, HRIS, Product and other partners.
• Identify recurring trends and raise them to leadership for improvement.
• Encourage continuous improvement and advance approved initiatives.
• Provide peer coaching and mentoring to team members.
• Develop payroll tax expertise across the team and assist with transitions.

Skills

Payroll Tax

Microsoft Office

Tax processing

Client relationship

Communication

Education

Bachelor's degree in business, Accounting

CPP

CPA

5+ years payroll tax experience

Tools

UKG Product suite

Job description

UKG Inc. is seeking a Payroll Tax Lead to deliver advanced client and tax expertise, support the Payroll Tax team, and coordinate cross-functionally. This senior role acts as a resource for complex client situations, escalations, risk identification, and coaching while remaining an individual contributor.

The Lead will identify trends and opportunities, mentor peers, and support the Payroll Tax Manager. A strong foundation in employment tax and client service is essential.