Senior Payroll Core Services Specialist

Cocoon; Atlanta (GA); On-site; USD 34,000 - 51,000; Full time

Benefits offered by this job

Medical, dental and vision plans

401(K) savings plan

Stock purchase plan

Paid holidays and PTO

Job summary

TriNet is seeking a Payroll Specialist to ensure timely and accurate payroll processing and to resolve customer service issues related to payroll products and services. This role emphasizes maintaining pay accuracy and offering solutions to retain client business.

The position may require coordination across departments, routine audits, and delivering timely reports. Strong knowledge of payroll systems, procedures, and MS Office is essential for success in a fast-paced environment.

Qualifications

• Analytical thinking for payroll transactions and documentation.
• Payroll concepts and accounting principles knowledge.
• Clear communication using payroll terminology with employees.
• Proficiency with payroll systems and related applications.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Partner with colleagues to drive service orders or cases to closure.
• Process payroll-related transactions daily.
• Route orders and cases in Salesforce for processing and review.
• Audit department transactions and share findings with senior team members.
• Coordinate with other departments on special projects.
• Interact with colleagues to resolve inquiries and provide timely updates.
• Create, format and deliver ad hoc reports; perform initial analysis.
• Mentor peers and support junior staff.
• Comply with policies and standards.

Skills

Analytical thinking

Payroll concepts

Payroll terminology

Communication

Microsoft Office Suite

Education

Associate's Degree preferred

General education, vocational training and/or on-the-job training

Tools

Payroll systems

Case management tools

Call center tools

Access database

Job description

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance.

TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR.

Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So, if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles.

A Brief Overview

The position may be responsible for timely and accurate payroll processing through an internal system or ensuring that any difficulties a customer experiences with TriNet's services or products is resolved. This position may ensure that employees are paid on time and that pay is accurate or offer alternative solutions where appropriate with the objective of retaining the customer's business.

What you will do

• Partners with colleagues to drive service orders or cases to closure
• Processes numerous payroll-related transactions daily
• Routes service orders and cases in Salesforce to appropriate parties for processing/review
• Performs internal audit of department's closed transactions/cases; documents and shares findings with expert level team members for analysis; recommends solutions
• Coordinates with other departments when performing special projects
• Regularly interacts with colleagues in other departments to resolve inquiries
• Follows-up with customers regarding outstanding items needed to process and close transactionsCreates, formats, and delivers ad hoc reports; perform initial analysis
• Serves as a buddy to peers and mentor to less experienced team members
• Other projects and responsibilities may be added at the manager’s discretion
• Performs other duties as assigned
• Complies with all policies and standards

Education Qualifications

• Associate's Degree preferred
• General education, vocational training and/or on-the-job training

Experience Qualifications

• Typically 2+ years

Skills And Abilities

• Ability to apply analytical thinking to research and document transactions following Payroll procedures
• Understand advance payroll concepts and accounting principles
• Effectively articulate with employees with an emphasis to use proper payroll terminology
• Effective with the use of Payroll systems, Case Management tools/tracker, Call Center tools, Access database, and other related applications
• Proficient in Microsoft Office Suite

Work Environment

• Work in clean, pleasant, and comfortable office or home setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions.

The preferred location for this role is Atlanta, GA, and the salary range for this location is $24.81 to $37.21. All qualified external applicants will be considered for an in-office role, based in Atlanta. All qualified internal candidates are encouraged to apply and consider relocation to Atlanta and may be considered remote hire at the company’s discretion. The candidate’s final salary offer will be based on the candidate’s skills, education, work location and experience.

A candidate’s compensation may also include bonuses consistent with TriNet’s corporate bonus plan.

Additionally, subject to applicable eligibility requirements, TriNet offers permanent full-time employees a variety of benefits including medical, dental, and vision plans, life and disability insurance, a 401(K) savings plan, an employee stock purchase plan, eleven (11) Company observed holidays, PTO and a comprehensive leave program. Please click the following link for detailed information about our benefits offerings: https://www.trinet.com/documents/blt5b61a1040aae1904

Please Note: TriNet reserves the right to change or modify job duties and assignments at any time.

The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.

TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics.

Any applicant with a mental or physical disability who requires an accommodation during the application process should contact [e-mail] to request such an accommodation.