Senior Payroll & Benefits Specialist - Hybrid (US Multi-State)

Phaidon International (UK) Ltd; Georgia; Hybrid; USD 85,000 - 95,000; Full time

Benefits offered by this job

Hybrid work (3 days in office)

Job summary

Phaidon International (UK) Ltd is seeking a Senior Payroll & Benefits Specialist to manage semi-monthly payroll across multiple US states and administer employee benefits programs.

This hands-on role requires meticulous attention to detail, independent operation, and strong collaboration with People, Finance, and external vendors to ensure accuracy, compliance, and employee satisfaction.

Qualifications

• 4+ years of full-cycle payroll in a multi-state US environment.
• Strong working knowledge of payroll regulations, tax requirements, and compliance standards.
• Experience administering US employee benefits programs, including healthcare and retirement plans.
• Hands-on experience with ADP Workforce Now.
• Advanced Excel skills for reporting and reconciliation.
• Experience handling confidential employee information and sensitive data.

Responsibilities

• Own and manage the complete semi-monthly payroll process from data collection through final submission and reconciliation.
• Process new hires, terminations, salary changes, bonuses, commissions, retroactive adjustments, garnishments, direct deposit updates, and other payroll transactions.
• Review payroll data for accuracy and resolve discrepancies before payroll is finalized.
• Maintain payroll calendars, controls, audit documentation, and approval workflows.
• Partner with Finance to support funding requirements, reconciliations, and payroll reporting.
• Support year-end payroll activities, tax reporting, and regulatory filings.
• Administer employee benefit programs, including medical, dental, vision, 401(k), commuter benefits, and other company-sponsored plans.
• Manage enrollments, life events, employee changes, and terminations.
• Coordinate with benefit brokers, carriers, and third-party administrators on eligibility, invoicing, renewals, and employee inquiries.
• Reconcile benefit deductions and employer contributions, ensuring accuracy between payroll and vendor records.
• Assist with annual open enrollment planning, communications, and execution.
• Ensure payroll and benefits practices remain compliant with federal, state, and local regulations.
• Monitor changes in payroll, tax, and benefits legislation and implement required updates.
• Maintain strong internal controls, including approvals, reconciliations, access reviews, and audit documentation.
• Investigate and resolve payroll or benefits issues while proactively identifying risks and recommending solutions.
• Support internal and external audits, compliance reviews, and inquiries from regulatory agencies.
• Serve as the primary point of contact for employee payroll and benefits inquiries.
• Deliver responsive, professional, and confidential support to employees at all levels.
• Partner with People, Finance, leadership teams, and external vendors to resolve issues efficiently.
• Develop and maintain process documentation, user guides, FAQs, and employee communications.
• Utilize ADP Workforce Now to maintain employee records and generate payroll, benefits, and headcount reporting.
• Prepare recurring and ad hoc reports for leadership, Finance, and People teams.
• Identify opportunities to improve efficiency, accuracy, controls, and employee experience.
• Maintain standard operating procedures and ensure all payroll and benefits processes are documented and current.

Skills

Attention to detail

Organization & time management

Analytical & problem solving

Communication & stakeholder management

Discretion with confidential data

Proactive, improvement mindset

Education

Payroll certification (e.g., PPC)

Tools

ADP Workforce Now

Excel (Advanced)

Job description

Phaidon International (UK) Ltd is seeking a Senior Payroll & Benefits Specialist to manage semi-monthly payroll across multiple US states and administer employee benefits programs.

This hands-on role requires meticulous attention to detail, independent operation, and strong collaboration with People, Finance, and external vendors to ensure accuracy, compliance, and employee satisfaction.