Senior Payroll Analyst

Pretium Enterprise Services, India; Jacksonville (FL); Remote; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(k) plan with employer match

Health/dental/vision/life insurance

Paid Time Off

11 firm holidays

Hybrid office/work from home

Annual year-end bonus

Job summary

Pretium Enterprise Services is seeking a Senior Payroll Analyst to manage the bi-weekly payroll cycle for a multi-state, multi-entity organization, primarily using Workday in coordination with ADP.

The role emphasizes accuracy, attention to detail, and meeting deadlines, with responsibilities spanning tax withholdings, garnishments, W-2 processing, and audit support across a remote US environment.

Qualifications

• 4+ years of payroll processing experience in multi-state settings.
• Advanced Excel skills including VLOOKUP, XLOOKUP, pivot tables, charts.
• Strong analytical and problem-solving abilities under time pressure.
• Excellent verbal and written communication for diverse stakeholders.
• Customer service oriented with ability to support varied career levels.

Responsibilities

• Process full-cycle payroll for multiple entities and states (bi-weekly and semi-monthly) in Workday.
• Ensure accurate processing of payroll deductions for taxes, benefits, retirement plans, and other withholdings.
• Audit and administer time and attendance data.
• Audit garnishments and manage related vendor relationships.
• Coordinate with stakeholders to meet deadlines and ensure data accuracy.
• Respond to payroll inquiries via phone and payroll email.
• Investigate and resolve payroll processing questions and issues.
• Assist reconciliations, payroll balancing, tax activities, including W-2 processing.
• Support audits by providing records; ensure timely W-2 distribution.
• Issue or reissue checks or direct deposits as needed.
• Maintain compliance with federal, state, and local payroll laws and best practices.

Skills

Advanced Excel

Analytical skills

Communication skills

Customer service orientation

Education

High School Diploma or GED

FPC/CPP progress toward

Tools

Workday

ADP Smart Compliance

Job description

Why Pretium Enterprise Services?

With expert business service capabilities, Pretium Enterprise Services (“PES”), is integral to the growth, innovation, and transformation of its global operating companies. Partnering with internal and external businesses and stakeholders to rapidly unlock value for its customers, PES delivers with excellence and ownership, enabling scalable growth.

Job Overview

The Senior Payroll Analyst manages the timely and accurate execution of a bi-weekly payroll cycle, including vendor management for third-party processing of taxes, wage payments, and employee withholding orders. This role ensures all data inputs to the payroll cycle produce accurate payrolls and recordkeeping. Work is primarily performed in Workday, our payroll software, in coordination with ADP, our payroll service provider. Success in this role requires a strong focus on accuracy, attention to detail, and consistent delivery against established deadlines.

This is a remote opportunity within the United States.

Responsibilities

• Process full-cycle in-house payroll for a multi-entity, multi-state organization (bi-weekly and semi-monthly), in compliance with federal, state, and local law; enter, maintain, and process information in the Workday payroll system
• Ensure proper processing of payroll deductions for taxes, benefits, retirement plans, and other withholdings
• Administer and audit all time and attendance activity
• Administer and audit all garnishments, including related vendor management
• Communicate proactively across the organization to maintain deadlines and payroll data accuracy
• Respond to employee payroll inquiries via phone and the dedicated payroll email account
• Investigate and resolve payroll processing issues and questions
• Support reconciliations, payroll balancing, and tax activities, including W-2 processing
• Facilitate internal and external audits by providing records and documentation; review month-end, quarter-end, and year-end reports to ensure accurate, on-time W-2 distribution
• Issue and reissue physical checks, replacement checks, or direct deposits as needed
• Maintain compliance with federal, state, and local payroll, wage, and hour laws and best practices

Qualifications

• High School Diploma or GED
• 4+ years of payroll processing experience in a multi-state, matrixed organization, with strong emphasis on payroll compliance and auditing
• Advanced Microsoft Excel skills, including VLOOKUP, XLOOKUP, pivot tables, and charts
• Strong analytical and problem-solving skills, with the ability to identify root causes and implement effective solutions under time pressure
• Strong verbal and written communication skills, with the ability to adapt style and content for stakeholders with varying payroll literacy
• Strong customer service orientation, with the ability to support stakeholders across career levels and backgrounds

Preferred Qualifications

• Experience working in a high-growth organization with continuous processing deadlines
• Proven relationship management skills with internal and external stakeholders
• APA Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP), or progress toward either
• Experience with Workday and/or ADP Smart Compliance for tax, wage payment, employment verification, and garnishment administration

What We Offer

This position offers the opportunity to join a collegial, entrepreneurial firm committed to the personal and professional growth of its team members and to maintaining a positive, encouraging work environment where people enjoy working together. The company offers a comprehensive benefits and perks package, including:

• 401(k) plan with an employer match
• Health, dental, vision and life insurance
• Paid Time Off (PTO)
• 11 firm holidays
• Hybrid office/work from home arrangement
• Annual year-end bonus eligible

Pretium Enterprise Services is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, genetic information, marital status, sexual orientation, national origin, disability, age, veteran status, or any other characteristic protected by federal, state, or local law.