Senior Payment Processing Specialist

Comcast (CC) of Willow Grove; Philadelphia (Philadelphia County); On-site; USD 70,000 - 100,000; Full time

Job summary

Comcast Corporation is seeking a data and operations analyst to evaluate performance metrics, standardize reporting, and drive efficiency across business operations. The role involves building and auditing reports, supporting strategic decisions, and aligning processes with corporate goals.

The ideal candidate will have a Bachelor's degree and 5-7 years of relevant experience, strong analytical skills, and expertise in Excel.

Qualifications

• Bachelor's degree required or equivalent professional experience.
• 5-7 years of relevant work experience preferred.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Excel and data reporting tools.

Responsibilities

• Generate weekly, monthly, and annual performance reports for operations.
• Conduct analyses to identify efficiency gains and optimization opportunities.
• Audit data sets to ensure accuracy and integrity of reporting.
• Create and manage advanced reporting tools for strategic insights.
• Assist in evaluating budgets and performance against plan.

Skills

Analytical Support

Communication

Microsoft Excel

Operational Performance

Education

Bachelor's Degree

5-7 Years of Relevant Work Experience

Job description

Company Overview

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

This job is responsible for analyzing and evaluating operational performance metrics and resources. By analyzing operational performance, supporting strategic alignment and driving efficiency gains. It involves standardizing reporting processes, evaluating and recommending process improvements, and delivering metrics and trends to inform company decisions.

Responsibilities

• Generating weekly, monthly, and annual reports to support business operations and strategic decision-making
• Delivering special reports and analyses as needed to aid in data-driven business support and strategy development
• Conducting, as needed, regular audits across various data sets to ensure and enhance overall data integrity within the company
• Identifying operational issues by analyzing data, recommending management changes to optimize business processes
• Creating and managing advanced operational reporting tools to improve strategic insights and decision support
• Providing comprehensive analytical support, comparing actual performance with budgets and evaluating strategic proposals
• Consolidating data from multiple reports, driving the use of analytics in strategic business decision-making processes
• Offering feedback on system performance to management, influencing enhancements to meet user and business needs
• Analyzing management data to support informed decision-making and pinpoint areas for operational enhancement
• Aligning daily business processes with organizational goals, contributing to the overall strategy
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance.
• Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Corporate Culture & Expectations

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

• Analytical Support
• Communication
• Microsoft Excel
• Operational Performance

Benefits

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications

Relevant Work Experience 5-7 Years

Equal Opportunity Statement

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Additional Opportunities

At Comcast , you have the power to connect the world. Your career options are endless as you grow in your career. Explore your future with access to a variety of teams, locations, and resources in an expanding network. You can also explore additional opportunities at our company, NBCUniversal.