Senior Payment Processing Specialist

Comcast; Philadelphia (Philadelphia County); On-site; USD 80,000 - 110,000; Full time

Job summary

Comcast is seeking an experienced analyst to analyze operational performance and standardize reporting for strategic decision-making. You will support process improvements by delivering timely metrics, trends, and insights to leadership.

Responsibilities include generating regular reports, auditing data integrity, and developing tools to enhance strategic decision support. A Bachelor's degree and 5–7 years of relevant experience are preferred.

Qualifications

• Bachelor's degree or relevant coursework/experience combination may be considered.
• 5-7 years of relevant work experience.
• Strong analytical, reporting, and data-visualization skills.

Responsibilities

• Generate weekly, monthly, and annual operational performance reports.
• Create and maintain advanced reporting tools to support decision-making.
• Audit data sets to ensure data integrity and accuracy.
• Analyze data to identify operational issues and recommend improvements.
• Support budgeting and performance comparisons against plans.
• Consolidate data from multiple sources for senior leadership insights.
• Provide feedback to improve system performance and usability.
• Align daily processes with organizational goals and strategy.
• Demonstrate independent judgment in significant matters.

Skills

Analytical

Microsoft Excel

Operational Performance

Communication

Education

Bachelor's Degree

Job description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

This job is responsible for analyzing and evaluating operational performance metrics and resources. By analyzing operational performance, supporting strategic alignment and driving efficiency gains. It involves standardizing reporting processes, evaluating and recommending process improvements, and delivering metrics and trends to inform company decisions.

Responsibilities

• Generating weekly, monthly, and annual reports to support business operations and strategic decision-making
• Delivering special reports and analyses as needed to aid in data-driven business support and strategy development
• Conducting, as needed, regular audits across various data sets to ensure and enhance overall data integrity within the company
• Identifying operational issues by analyzing data, recommending management changes to optimize business processes
• Creating and managing advanced operational reporting tools to improve strategic insights and decision support
• Providing comprehensive analytical support, comparing actual performance with budgets and evaluating strategic proposals
• Consolidating data from multiple reports, driving the use of analytics in strategic business decision-making processes
• Offering feedback on system performance to management, influencing enhancements to meet user and business needs
• Analyzing management data to support informed decision-making and pinpoint areas for operational enhancement
• Aligning daily business processes with organizational goals, contributing to the overall strategy
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills

Analytical Support; Microsoft Excel; Operational Performance; Communication

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years