Senior Patient Access Navigator & Scheduling

CO1000 H. Lee Moffitt Cancer Center and Research Institute Hospital, Inc.; United States; On-site; USD 26,000 - 40,000; Full time

Job summary

The Senior New Patient Service Navigator (Sr. NPSN) at Moffitt Cancer Center is an advanced role responsible for handling complex registration and scheduling scenarios, supporting financial clearance, and guiding frontline staff to ensure accurate patient access.

This position emphasizes efficiency, insurance verification accuracy, and workload balance, with potential evening or weekend coverage as needed to support a high-volume oncology environment.

Qualifications

• High School Diploma or GED required.
• 3+ years in patient access, scheduling, or call center.
• Experience with insurance verification and financial processes.
• Evening or weekend coverage may be required.

Responsibilities

• Handle complex registration and scheduling scenarios.
• Support financial clearance processes.
• Serve as a resource for frontline staff to ensure accurate patient access.

Skills

Registration workflows

Scheduling workflows

Insurance verification

Financial clearance

Education

High School Diploma/GED

Job description

The Senior New Patient Service Navigator (Sr. NPSN) at Moffitt Cancer Center is an advanced role responsible for handling complex registration and scheduling scenarios, supporting financial clearance, and guiding frontline staff to ensure accurate patient access.

This position emphasizes efficiency, insurance verification accuracy, and workload balance, with potential evening or weekend coverage as needed to support a high-volume oncology environment.