Senior Patient Access Lead – Scheduling

The Ohio State University Wexner Medical Center; Columbus (OH); Hybrid; USD 42,000 - 62,000; Full time

Job summary

The Ohio State University Wexner Medical Center is seeking a Senior Patient Access Coordinator to provide non-medical support to patients and clinical teams. You will help with accurate data collection, scheduling appointments, procedures, and coordinating registration within the Revenue Cycle.

Strong customer service, EMR proficiency (Cadence, Optime, Aria, Ambra), and the ability to explain insurance and care steps are essential. Prior PAC or healthcare access experience is highly valued.

Qualifications

• High School diploma or GED is required.
• 2 years of relevant experience required.
• 4-6 years of relevant experience preferred.
• Associate degree preferred; healthcare experience valued.

Skills

Customer service

Communication

Scheduling coordination

Education

High School diploma or GED

Associate degree preferred

Certification or vocational training may be required

Tools

Cadence

Optime

Aria

Ambra

IHIS

Job description

The Ohio State University Wexner Medical Center is seeking a Senior Patient Access Coordinator to provide non-medical support to patients and clinical teams. You will help with accurate data collection, scheduling appointments, procedures, and coordinating registration within the Revenue Cycle.

Strong customer service, EMR proficiency (Cadence, Optime, Aria, Ambra), and the ability to explain insurance and care steps are essential. Prior PAC or healthcare access experience is highly valued.