Senior Patient Access Lead: Admissions & Billing

Adventist Health; Ukiah (CA); On-site; USD 34,000 - 41,000; Full time

Job summary

Adventist Health in Ukiah, CA, is hiring to coordinate day-to-day patient and outpatient access services, including pre-registration, registration, admissions and payment collection. You will manage communication systems within departments and guide staff within established policies.

The role requires handling confidential information and applying HIPAA rules, with a focus on resolving issues across departments and maintaining strong working relationships.

Qualifications

• High School Education/GED or equivalent: Preferred
• Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred
• Five years' relevant experience: Preferred

Responsibilities

• Maintains confidentiality of all information related to medical staff and patients, paying close attention to HIPAA compliance and information related to employees and other information as appropriate.
• Provide feedback to peers when errors or omissions are found on accounts so deficiencies can be remedied while patient still present. Review AETS reports and correct errors. Works with Quality/Education group as needed to trend/track accuracy and training needs
• Interact in a positive way with all departments to resolve issues and to develop and maintain positive intra-departmental and inter-departmental working relationships
• Follow all organizational and department-defined policies and procedures
• Performs other job-related duties as assigned.

Education

High School Education/GED or equivalent

Associate’s/Technical Degree or equivalent combination of education/related experience

Job description

Adventist Health in Ukiah, CA, is hiring to coordinate day-to-day patient and outpatient access services, including pre-registration, registration, admissions and payment collection. You will manage communication systems within departments and guide staff within established policies.

The role requires handling confidential information and applying HIPAA rules, with a focus on resolving issues across departments and maintaining strong working relationships.