Senior Patient Access Lead

Norton Healthcare; Louisville (KY); On-site; USD 42,000 - 62,000; Full time

Job summary

Norton Healthcare in Louisville, KY seeks a Patient Access Supervisor to model outstanding customer service, greet and direct patients, and manage flow through Guest Service and Patient Access areas.

This role serves as a resource for Patient Registration staff, assists with time and attendance and denials reports, and supports other Patient Access duties as assigned.

Strong communication, organizational skills, and a willingness to train and motivate staff are essential.

Qualifications

• One year in hospital registration or central business office.
• These qualifications describe the experience expected for the role.

Responsibilities

• Exemplify excellent customer service and greet/direction of patients in Guest Service and Patient Access areas.
• Assist in maintaining patient flow and provide resource support to Patient Registration staff.
• Work with time/attendance and denials reports and support various patient access duties as assigned.

Education

High School Diploma or GED

Job description

Norton Healthcare in Louisville, KY seeks a Patient Access Supervisor to model outstanding customer service, greet and direct patients, and manage flow through Guest Service and Patient Access areas.

This role serves as a resource for Patient Registration staff, assists with time and attendance and denials reports, and supports other Patient Access duties as assigned.

Strong communication, organizational skills, and a willingness to train and motivate staff are essential.