Senior Patient Access & Admissions Specialist

University of California - Irvine Health; Fountain Valley (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

UCI Health in Fountain Valley, CA, seeks a Patient Access representative to support scheduling, registration, and pre-admission processes across departments. You will collect patient information, verify coverage, and ensure accurate, timely admissions while maintaining compliance.

The role emphasizes strong communication, customer service excellence, and the ability to navigate a fast-paced hospital environment, including ED coverage.

Qualifications

• Minimum education: high school diploma or GED.
• Typing speed of at least 35 wpm required.
• Strong customer service skills and experience.
• Excellent written and verbal English communication.
• Ability to work in a fast-paced healthcare setting.

Responsibilities

• Handle scheduling, registration, pre-admission and admission tasks.
• Obtain accurate patient demographic information.
• Apply compliant patient liability collection techniques.
• Communicate clearly with patients, families and staff.

Skills

Typing 35 wpm

Customer service

English communication

PC/CRT/printer knowledge

Fast-paced environment

Education

High School Diploma or GED

Some college coursework

Job description

UCI Health in Fountain Valley, CA, seeks a Patient Access representative to support scheduling, registration, and pre-admission processes across departments. You will collect patient information, verify coverage, and ensure accurate, timely admissions while maintaining compliance.

The role emphasizes strong communication, customer service excellence, and the ability to navigate a fast-paced hospital environment, including ED coverage.