Senior Parking Payments Specialist

University of Tennessee, Knoxville; Knoxville (TN); Presencial; USD 38.000 - 48.000; Jornada completa

Descripción de la vacante

University of Tennessee, Knoxville is seeking a public-facing cashiering and customer service specialist. The role handles in-person, phone, and electronic inquiries, processes permits and payments, and maintains accurate records per university policies.

You will balance cash, prepare deposits, and support parking system records with confidentiality and professionalism. Evening/weekend shifts may be required during peak periods.

Formación

• Education: high school diploma or equivalent.
• Two years cashiering, customer service, or financial recordkeeping experience.
• Knowledge of cash handling, payment processing, and recordkeeping practices.
• Ability to learn parking software and maintain confidentiality.

Responsabilidades

• Provide courteous service in person, by phone, and via email; explain permit options and procedures.
• Verify eligibility, process permit purchases, renewals, and related transactions.
• Assist customers with online permits, vehicle registration, and payments; document requests.
• Open/close cashier sessions; balance collections and prepare daily deposits.
• Create/update records; research balances and discrepancies; generate routine reports.

Conocimientos

Cash handling

Payment processing

Data entry

Customer communication

Office software

Confidentiality

Parking software

Educación

High school diploma or equivalent

Herramientas

Parking management software

Payment-processing systems

Descripción del empleo

University of Tennessee, Knoxville is seeking a public-facing cashiering and customer service specialist. The role handles in-person, phone, and electronic inquiries, processes permits and payments, and maintains accurate records per university policies.

You will balance cash, prepare deposits, and support parking system records with confidentiality and professionalism. Evening/weekend shifts may be required during peak periods.