Senior Paralegal & Operations Leader (Hybrid)

Casper Mehlos Law Group, LLC; Madison (WI); Hybrid; USD 75,000 - 110,000; Full time

Benefits offered by this job

Premium health insurance

401(k) plan with firm matching

Generous PTO and holidays

Hybrid work option

Job summary

Casper Mehlos Law Group, LLC in Madison, WI seeks a proactive Supervising Paralegal / Executive Assistant to lead operations, streamline workflows, mentor staff, and optimize legal tech systems in collaboration with firm leadership. This role emphasizes client-focused support and efficiency.

The ideal candidate is a self-starter with top-level attention to detail, strong analytical and communication skills, and experience supervising legal support staff.

Qualifications

• Demonstrated history of assisting attorneys in delivering exceptional client representation.
• Driven self-starter with ownership to manage, execute, and plan complex tasks without constant direction.
• Exceptional analytical skills with a passion for solving challenges and implementing innovative solutions.
• Outstanding time management and prioritization in a fast-paced setting.
• Excellent written and oral communication skills with clients in crisis.
• Experience supervising support staff to foster independence and accountability in a growth culture.
• Hands-on experience with legal tech/CRMs (Clio, Lawmatics) and MS Office Suite.

Responsibilities

• Assist attorneys with proactive workflow management, document production, scheduling, e-mail coordination for CEO, and litigation preparation to ensure elite-level client representation.
• Operational Execution: Manage scheduling, deadline tracking, email management, and administrative triage with urgency.
• Staff Leadership & Development: Supervise and mentor a team of legal support staff, monitoring KPIs, cultivating ownership mindset.
• Systems & Technology Optimization: Utilize and manage practice management platforms (Clio, Lawmatics, or other CRM systems) and office software to drive efficiency.
• Client Relationship Management: Serve as a compassionate, reassuring point of contact for clients navigating high-stakes criminal challenges while triaging multiple demands.
• Assist with firm financial workflows, including accounts payable, accounts receivable, and billing tracking as needed.

Skills

Leadership

Mentoring

Time management

Attention to detail

Communication

Empathy

Problem solving

Self-starter

Ownership

Tools

Clio

Lawmatics

CRM systems

Microsoft Office

Job description

Casper Mehlos Law Group, LLC in Madison, WI seeks a proactive Supervising Paralegal / Executive Assistant to lead operations, streamline workflows, mentor staff, and optimize legal tech systems in collaboration with firm leadership. This role emphasizes client-focused support and efficiency.

The ideal candidate is a self-starter with top-level attention to detail, strong analytical and communication skills, and experience supervising legal support staff.