Senior P&C Service Specialist (Tier II) | Client-Centric

Spectraforce Technologies; Phoenix (AZ); On-site; USD 25,000 - 36,000; Full time

Job summary

Spectraforce Technologies seeks a PIA P&C Service Associate (Tier II) in Phoenix, AZ for a 6-month engagement. The role provides advanced customer service and support for property & casualty and workers' compensation products. Typical duties include handling inquiries, resolving issues, and maintaining client satisfaction.

The position requires a high school diploma and 2 years of customer service or insurance-related experience. On-site schedule is Mon-Fri, 8:30-5:00 MST.

Qualifications

• High school diploma required.
• A minimum of 2 year customer service experience or insurance related experience.

Responsibilities

• Assist external users with questions and problems related to property & casualty products.
• Maintain knowledge of clients Insurance Agency portfolio and systems to support clients.
• Handle and research inquiries using multiple software applications including HRIS and reporting systems.
• Communicate effectively to resolve issues and maintain client satisfaction.

Skills

Customer service

Insurance

Education

High school diploma

Job description

Spectraforce Technologies seeks a PIA P&C Service Associate (Tier II) in Phoenix, AZ for a 6-month engagement. The role provides advanced customer service and support for property & casualty and workers' compensation products. Typical duties include handling inquiries, resolving issues, and maintaining client satisfaction.

The position requires a high school diploma and 2 years of customer service or insurance-related experience. On-site schedule is Mon-Fri, 8:30-5:00 MST.