Licensed P&C Insurance Support Specialist - Remote

Teleperformance USA; United States; Remote; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Training

Competitive Wages

Full Benefits (Medical, Dental, Vision, 401k)

Paid Time Off

Employee wellness programs

Job summary

Teleperformance USA is offering a customer service position where you will handle inquiries and provide support in a collaborative environment. Applicants must possess a high school diploma and have at least 6 months of customer service experience.

The role involves engaging with customers, resolving issues proactively, and working from home with specific internet requirements. This position also offers competitive wages and benefits including paid training and time off.

Qualifications

• 6 months of customer service experience required.
• Must be at least 18 years old.
• Ability to type at least 25 words per minute.

Responsibilities

• Handle inbound and outbound customer inquiries.
• Provide excellent customer service through active listening.
• Resolve issues on the first call by being proactive and understanding.

Skills

Customer service experience

Communication skills

Organizational skills

Problem-solving skills

Education

High School Diploma or equivalent

Current P&C license

Tools

Windows-based systems

Job description

Teleperformance USA is offering a customer service position where you will handle inquiries and provide support in a collaborative environment. Applicants must possess a high school diploma and have at least 6 months of customer service experience.

The role involves engaging with customers, resolving issues proactively, and working from home with specific internet requirements. This position also offers competitive wages and benefits including paid training and time off.