Senior Outreach & Membership Growth Specialist

Community Medical Group; Florida; On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

17 days PTO

11 holidays + floating holiday

Medical, dental, and vision coverage

401(k) company match

Life insurance

Professional growth opportunities

Job summary

Community Medical Group is seeking an energetic Membership Growth Specialist to join our Business Development team. This full-time role focuses on expanding our presence in the community by building relationships with seniors, healthcare partners, and referral sources.

You will travel locally, engage at events, promote our value proposition, and use Salesforce to track leads and outcomes while delivering presentations and contributing to enrollment growth.

Qualifications

• High school diploma or GED required.
• Bachelor's degree in Marketing, Business Administration, or related field preferred.
• Minimum of two years of successful sales experience.
• Experience with seniors, Medicare populations, or healthcare services preferred.
• B2B sales, relationship management, or community outreach experience preferred.
• Experience developing partnerships with community organizations and referral sources.
• Proficiency with Microsoft Office and CRM platforms such as Salesforce.
• Strong presentation, networking, and public speaking skills.
• Excellent negotiation, relationship-building, and customer engagement abilities.
• Strong organizational skills with multiple priorities and events management.
• Ability to work independently while achieving outreach and membership growth goals.
• Valid driver's license and ability to travel locally.
• Bilingual skills preferred.

Responsibilities

• Build and maintain relationships with seniors, community organizations, healthcare partners, and local businesses to generate new patient opportunities.
• Conduct outreach activities in senior centers, community events, health fairs, places of worship, residential communities, and other settings.
• Promote Community Medical Group value proposition to prospective patients and caregivers.
• Plan, coordinate, and participate in community outreach events and membership growth initiatives.
• Develop relationships with health plan agents, brokers, social workers, case managers, and community partners.
• Schedule and conduct meetings with prospective patients and referral sources.
• Collaborate with outreach programs to increase awareness and enrollment.
• Utilize Salesforce CRM and other sales tools to track leads and opportunities.
• Maintain records of sales activities and outreach efforts.
• Prepare activity calendars and strategic plans for target communities.
• Support marketing campaigns and re-engagement efforts.
• Deliver presentations to audiences about Community Medical Group services.
• Develop referral networks and channels to support enrollment growth.
• Build long-term relationships with newly enrolled patients for retention.
• Address patient concerns and resolve issues professionally.
• Partner with leadership to improve outreach strategies.
• Perform additional duties as assigned.

Skills

Sales experience

Seniors/Medicare experience

B2B sales & relationship management

Community outreach partnerships

Microsoft Office & Salesforce

Presentation & public speaking

Negotiation & customer engagement

Organization & multi-tasking

Independent work & outreach goals

Valid driver's license & local travel

Bilingual skills

Education

High school diploma or GED

Bachelor's degree in Marketing / Business Administration or related field

Tools

Salesforce

Microsoft Office

Job description

Community Medical Group is seeking an energetic Membership Growth Specialist to join our Business Development team. This full-time role focuses on expanding our presence in the community by building relationships with seniors, healthcare partners, and referral sources.

You will travel locally, engage at events, promote our value proposition, and use Salesforce to track leads and outcomes while delivering presentations and contributing to enrollment growth.