Senior Order Lead – Digital Appliances & SAP

Bzpp; United States; Vor Ort; USD 120.000 - 150.000; Vollzeit

Zusammenfassung

Samsung Electronics America is seeking a senior order management leader to oversee receipt, review, and processing of customer orders for Digital Appliances, ensuring accuracy, policy compliance, and timely delivery. The role collaborates with warehouse and finance teams to optimize inventory and service levels in a fast-paced environment.

The ideal candidate combines strong leadership with SAP/ERP expertise, data-driven decision making, and a customer-centric focus to drive operational

Qualifikationen

• Bachelor's degree in Finance, Accounting, or a related field.
• 8–10 years of experience in order management, supply chain, or logistics.
• Proven leadership experience managing teams in a fast-paced environment.
• Hands-on experience with SAP, ERP systems, and Sales Portals.
• Proficiency in Microsoft Office Suite.

Aufgaben

• Lead and strategically manage a team responsible for the receipt, review, and processing of customer orders for Digital Appliances, ensuring operational excellence.
• Oversee data entry accuracy and maintenance of order information in SAP and ERP systems, ensuring system integrity.
• Develop and enforce processes to verify pricing, product availability, configurations, and delivery timelines before order confirmation.
• Establish and implement policies for managing order modifications, cancellations, and replacements efficiently.
• Collaborate with cross-functional teams to coordinate with warehouse and inventory teams, optimizing inventory management.
• Design and implement strategies to resolve delivery issues, reducing risks and improving service levels.
• Create and maintain reports for selected accounts to track order timelines and provide information to customers.

Kenntnisse

Leadership

Team management

Communication

Problem-solving

Data-driven decision making

Organizational skills

Ausbildung

Bachelor's degree in Finance, Accounting, or related field

Tools

SAP

ERP systems

Sales Portals

Microsoft Office

Jobbeschreibung

Samsung Electronics America is seeking a senior order management leader to oversee receipt, review, and processing of customer orders for Digital Appliances, ensuring accuracy, policy compliance, and timely delivery. The role collaborates with warehouse and finance teams to optimize inventory and service levels in a fast-paced environment.

The ideal candidate combines strong leadership with SAP/ERP expertise, data-driven decision making, and a customer-centric focus to drive operational