Senior Ops Program Manager, Data Center Manufacturing

Hyve Solutions; Fremont (CA); On-site; USD 123,000 - 163,000; Full time

Job summary

HYVE Solutions seeks an experienced Manager, Operations Program Management to lead a team overseeing complex customer programs from demand through manufacturing, fulfillment, and shipment.

The role requires coordinating cross-functional activities across Manufacturing Operations, Supply Chain, Planning, Engineering, Quality, Logistics, and Sales Operations, while delivering on commitments and improving KPIs.

Qualifications

• Bachelor's degree in Engineering, Operations Management, Supply Chain, Industrial Engineering, Manufacturing Engineering, Business, or related field.
• 5+ years of experience in Manufacturing Operations, Program Management, Supply Chain, Operations Management, or related disciplines.
• 2+ years of experience leading teams or managing direct reports.
• Strong understanding of manufacturing operations, production planning, supply chain processes, and fulfillment operations.
• Experience leading cross-functional teams and driving execution across multiple organizations.
• Excellent verbal, written, and executive-level communication skills.
• Strong analytical and problem-solving capabilities.
• Ability to manage multiple priorities and operate effectively under pressure.

Responsibilities

• Lead a team of Operations Program Managers supporting complex customer programs.
• Establish operational mechanisms, reporting structures, and best practices to drive consistent execution.
• Set priorities, monitor performance, and ensure achievement of operational objectives and customer commitments.
• Serve as the senior operational point of contact for assigned customer accounts.
• Lead customer operational reviews, business updates, and escalation discussions.
• Ensure clear communication of operational status, risks, mitigation plans, and delivery commitments.
• Oversee program execution from forecast to manufacturing, fulfillment, and shipment.
• Drive alignment across Manufacturing Operations, Supply Chain, Planning, Engineering, Quality, Logistics, and Sales Operations.
• Own operational commitment processes including forecast and shipment schedules.
• Drive execution against customer demand plans and production targets.
• Monitor KPIs and implement corrective actions when necessary.
• Lead cross-functional efforts to identify, prioritize, and resolve operational issues.
• Drive root cause analysis and corrective actions for recurring operational challenges.
• Escalate critical risks appropriately while maintaining customer confidence and transparency.
• Develop and implement KPIs, dashboards, and reporting mechanisms to improve visibility and decision-making.
• Identify process improvement opportunities to enhance efficiency, scalability, and customer satisfaction.

Skills

Leadership

Executive communication

Analytical thinking

Problem solving

Education

Bachelor's degree in Engineering/Operations/Supply Chain/Business

Job description

HYVE Solutions seeks an experienced Manager, Operations Program Management to lead a team overseeing complex customer programs from demand through manufacturing, fulfillment, and shipment.

The role requires coordinating cross-functional activities across Manufacturing Operations, Supply Chain, Planning, Engineering, Quality, Logistics, and Sales Operations, while delivering on commitments and improving KPIs.