Senior Operations, Workflow & Automation Leader

Gateway Search Associates; Center Square (PA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health coverage day one

IRA match 3%

Paid time off 10-15 days

Paid holidays 6

Business casual atmosphere

Job summary

Gateway Search Associates in Blue Bell, PA seeks an Administrative Professional to lead internal administration and workflow systems, overseeing business management, project scheduling, resource allocation, and tech integration.

You will move client projects from onboarding through delivery and billing, ensuring efficiency, accountability, and world-class service; collaborate with leadership and staff to maintain high performance.

Qualifications

• 5+ years managing workflow and deadlines within a fast-paced professional services firm.
• Direct experience supervising administrative and technical personnel.
• Experience overseeing client onboarding, billing, receivables, and budgets.
• Proven success implementing practice management software, automation tools, and emergent AI workflows.

Responsibilities

• Lead internal administration and workflow systems to drive efficiency.
• Monitor project pipelines, staff capacity, and ensure on-time client deliverables.
• Collaborate with leadership and staff to maintain accountability and performance.
• Oversee technology integration and liaison with external IT vendors and software providers.
• Establish tracking mechanisms and production metrics to measure success.

Skills

Workflow management

Team supervision

Onboarding & billing

Automation tools

AI workflows

Tools

Practice management software

Automation tools

AI workflows

Job description

Gateway Search Associates in Blue Bell, PA seeks an Administrative Professional to lead internal administration and workflow systems, overseeing business management, project scheduling, resource allocation, and tech integration.

You will move client projects from onboarding through delivery and billing, ensuring efficiency, accountability, and world-class service; collaborate with leadership and staff to maintain high performance.