Senior Operations & Systems Analyst — Process Optimization

U.S. Bank; Chicago (IL); On-site; USD 90,000 - 120,000; Full time

Job summary

U.S. Bank is seeking an experienced Systems Analyst to analyze systems and workflows, collaborate with business and technology partners, and implement enhancements to improve efficiency and compliance. You will support testing, project execution, and reporting across the organization.

The role requires a Bachelor’s degree or equivalent with 6+ years of related experience, strong SQL/Excel skills, and mastery of project management and testing methodologies.

Qualifications

• Bachelor’s degree, or equivalent work experience.
• Typically six or more years of related experience.
• Knowledge of databases, Excel and SQL querying.
• Comprehensive knowledge of policies, plans, procedures, products and regulatory requirements for assigned business unit.
• Ability to conduct an analysis of a business need, including scheduling meetings, planning agendas and conferring with business line leaders.
• Advanced understanding of project management and testing methodology and procedures.
• Ability to develop test schedules, review testing plans, track test issues and report on test results.
• Strong analytical and forecasting skills.
• Ability to manage multiple tasks/projects and deadlines simultaneously.

Responsibilities

• Defining and performing systems analysis and development tasks to improve workflow and operating efficiency.
• Formulates proposals for new systems and information needs by analyzing existing systems and procedures and defining recommended technical and procedural improvements.
• Analyzes costs of existing operations and estimates cost savings to be achieved by implementing proposed changes; makes recommendations based on analysis.
• Participates in the modification of existing applications or development of new applications.
• Acts as a liaison between management, staff and information systems to define and communicate standards of policies, plans, customer service or financial/performance reporting.
• Ensures all documentation and requests comply with established policies and procedures.
• Maintains applicable systems to monitor and track projects, plans and/or data; provides reports to management as needed.
• Writes test plans and performs tests of new systems and modifications to existing systems.
• Develops communication tools to ensure a high level of awareness of policies, plans, procedures or study/project results.

Skills

Databases

Excel

SQL querying

Analytical skills

Forecasting

Project management

Testing

Communication

Education

Bachelor’s degree or equivalent

Tools

Excel

SQL

Job description

U.S. Bank is seeking an experienced Systems Analyst to analyze systems and workflows, collaborate with business and technology partners, and implement enhancements to improve efficiency and compliance. You will support testing, project execution, and reporting across the organization.

The role requires a Bachelor’s degree or equivalent with 6+ years of related experience, strong SQL/Excel skills, and mastery of project management and testing methodologies.