GSF-Business Operations Analyst 5

U.S. Bank; Chicago (IL); On-site; USD 90,000 - 120,000; Full time

Job summary

U.S. Bank is seeking an experienced Systems Analyst to analyze systems and workflows, collaborate with business and technology partners, and implement enhancements to improve efficiency and compliance. You will support testing, project execution, and reporting across the organization.

The role requires a Bachelor’s degree or equivalent with 6+ years of related experience, strong SQL/Excel skills, and mastery of project management and testing methodologies.

Qualifications

• Bachelor’s degree, or equivalent work experience.
• Typically six or more years of related experience.
• Knowledge of databases, Excel and SQL querying.
• Comprehensive knowledge of policies, plans, procedures, products and regulatory requirements for assigned business unit.
• Ability to conduct an analysis of a business need, including scheduling meetings, planning agendas and conferring with business line leaders.
• Advanced understanding of project management and testing methodology and procedures.
• Ability to develop test schedules, review testing plans, track test issues and report on test results.
• Strong analytical and forecasting skills.
• Ability to manage multiple tasks/projects and deadlines simultaneously.

Responsibilities

• Defining and performing systems analysis and development tasks to improve workflow and operating efficiency.
• Formulates proposals for new systems and information needs by analyzing existing systems and procedures and defining recommended technical and procedural improvements.
• Analyzes costs of existing operations and estimates cost savings to be achieved by implementing proposed changes; makes recommendations based on analysis.
• Participates in the modification of existing applications or development of new applications.
• Acts as a liaison between management, staff and information systems to define and communicate standards of policies, plans, customer service or financial/performance reporting.
• Ensures all documentation and requests comply with established policies and procedures.
• Maintains applicable systems to monitor and track projects, plans and/or data; provides reports to management as needed.
• Writes test plans and performs tests of new systems and modifications to existing systems.
• Develops communication tools to ensure a high level of awareness of policies, plans, procedures or study/project results.

Skills

Databases

Excel

SQL querying

Analytical skills

Forecasting

Project management

Testing

Communication

Education

Bachelor’s degree or equivalent

Tools

Excel

SQL

Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Join a team dedicated to improving business processes and technology solutions. In this role, you'll analyze systems and workflows, identify opportunities for greater efficiency, and recommend innovative solutions that drive operational success. You'll collaborate with business and technology partners to implement system enhancements, support testing and project execution, and help ensure effective reporting, communication, and compliance across the organization.

Job Duties

• Responsible for defining and performing systems analysis and development tasks to improve workflow and operating efficiency.
• Formulates proposals for new systems and information needs by analyzing existing systems and procedures and defining recommended technical and procedural improvements.
• Analyzes costs of existing operations and estimates cost savings to be achieved by implementing proposed changes; makes recommendations based on analysis.
• Participates in the modification of existing applications or development of new applications.
• Acts as a liaison and technical resource between management, staff and information systems to define and communicate standards of operational policy, plans, customer service or financial/performance reporting.
• Ensures all documentation and requests comply with established policies and procedures.
• Maintains applicable systems to monitor and track projects, plans and/or data; provides reports to management as needed.
• Writes test plans and performs tests of new systems and modifications to existing systems.
• Develops communication tools to ensure a high level of awareness of policies, plans, procedures or study/project results.

Basic Qualifications

• Bachelor’s degree, or equivalent work experience
• Typically six or more years of related experience

Preferred Skills/Experience

• Knowledge of databases, Excel and SQL querying,.
• Comprehensive knowledge of policies, plans, procedures, products and regulatory requirements for assigned business unit
• Ability to conduct an analysis of a business need, including scheduling meetings, planning agendas and conferring with business line leaders
• Advanced understanding of project management and testing methodology and procedures
• Ability to develop test schedules, review testing plans, track test issues and report on test results
• Strong analytical and forecasting skills
• Ability to manage multiple tasks/projects and deadlines simultaneously