Senior Operations Systems Analyst - G&I & Control Room

Midcontinent-Independent-System; Carmel (IN); On-site; USD 98,000 - 123,000; Full time

Benefits offered by this job

401k

Vacation time

Sick time

Safe time

Job summary

MISO is seeking a senior Operations Liaison for G&I to partner with operators, leadership, Product Owners, and technology teams to translate field needs into strategic capabilities across Control Room applications. You will shape requirements, priorities, and roadmaps while representing the voice of operations throughout the product lifecycle.

The role requires 4–8 years in power system operations, a Bachelor’s in engineering, and strong communication to influence cross‑functional teams.

Qualifications

• Bachelor’s degree in engineering or related field; equivalent experience.
• 4–8 years in power system operations or related field.
• Experience with control room tools and operations.
• Strong communication and cross-functional collaboration.

Responsibilities

• Provide operational support and expert on G&I tools, processes, and workflows.
• Identify inefficiencies and lead process improvements that drive reliability, consistency, and performance.
• Develop and maintain the operational vision and roadmap for G&I tools.
• Convert operator feedback and operational challenges into prioritized business requirements.
• Influence product strategy, design, testing, and adoption across Control Room initiatives.
• Facilitate after-action reviews to identify root causes, track corrective actions, and embed lessons learned.
• Translate operational challenges into strategic recommendations for leadership and technology partners.
• Champion standardization and integration across Control Room applications to enhance operator experience.

Skills

Power system operations

Engineering

Cross-functional collaboration

Analytical mindset

Communication skills

Influence without authority

Education

Bachelor’s degree in engineering or related field

Tools

EMD

RTD

EMS

OpLog

MS Office

Job description

MISO is seeking a senior Operations Liaison for G&I to partner with operators, leadership, Product Owners, and technology teams to translate field needs into strategic capabilities across Control Room applications. You will shape requirements, priorities, and roadmaps while representing the voice of operations throughout the product lifecycle.

The role requires 4–8 years in power system operations, a Bachelor’s in engineering, and strong communication to influence cross‑functional teams.