G&I Operations Systems Strategist

Midcontinent Independent System Operator (MISO); Carmel (IN); On-site; USD 98,000 - 123,000; Full time

Benefits offered by this job

401k

Vacation

Sick time

Safe time

Job summary

Midcontinent Independent System Operator (MISO) seeks a G&I Operations liaison to partner with operators, leadership, Product Owners, and tech teams to transform operational needs into strategic capabilities across Control Room applications.

You will translate frontend challenges into requirements, help define roadmaps, and drive enhancements that improve operator efficiency and decision-making at scale.

Qualifications

• Bachelor's degree in engineering or related field.
• 4–8 years of experience in power system operations, engineering, or a related field.
• Strong expertise in Generation & Interchange operations within a control room or reliability environment.
• Experience leading cross-functional initiatives and process improvements.
• Analytical mindset with strong problem-solving skills.
• Ability to influence without authority and collaborate across multiple teams.
• Strong communication skills with the ability to translate technical concepts into actionable insights.
• Proficiency with tools such as EMD, RTD, EMS, and OpLog; intermediate MS Office skills.

Responsibilities

• Provide operational support and serve as an expert on G&I tools, processes, and workflows.
• Identify inefficiencies and lead process improvements that drive reliability, consistency, and performance.
• Develop and maintain the operational vision and roadmap for G&I tools.
• Convert operator feedback and operational challenges into prioritized business requirements.
• Influence product strategy, design, testing, and adoption across Control Room technology initiatives.
• Facilitate after-action reviews to identify root causes, track corrective actions, and embed lessons learned.
• Translate operational challenges into strategic recommendations for leadership and technology partners.
• Champion standardization and integration across Control Room applications to enhance the operator experience.

Skills

Analytical mindset

Communication skills

Influence without authority

Cross-functional collaboration

Problem solving

Education

Bachelor's degree in engineering

NERC certification

Tools

EMD

RTD

EMS

OpLog

Job description

Midcontinent Independent System Operator (MISO) seeks a G&I Operations liaison to partner with operators, leadership, Product Owners, and tech teams to transform operational needs into strategic capabilities across Control Room applications.

You will translate frontend challenges into requirements, help define roadmaps, and drive enhancements that improve operator efficiency and decision-making at scale.