Senior Operations Support Manager, Financial Services

Citi; New York (NY); On-site; USD 120,000 - 150,000; Full time

Job summary

Citi is seeking an Operations Support Group Manager to lead a team responsible for operations support services. The ideal candidate will have over 10 years of relevant experience and hold necessary licensing in finance.

This role demands strong leadership, risk assessment, and compliance oversight within operations. The position offers a full-time contract and is located in New York, United States.

Qualifications

• 10+ years of relevant experience.
• Required Licensing/Registration: Series 7, Series 9, Series 10, Series 24, Series 63.
• Experience in management position related to Operations function.
• Experience in Finance or Banking.
• Consistently demonstrates clear and concise written and verbal communication.

Responsibilities

• Design and evaluate operative strategies for efficient processes.
• Ensure operations run within highest quality standards.
• Oversee proposal developments and communicate progress.
• Negotiate internally and communicate management reports.

Skills

Vendor governance

Contract management

Stakeholder management

Operational analytics

Negotiation and commercial management

Risk and compliance oversight

Education

Bachelor’s degree or equivalent experience

Master’s degree preferred

Job description

Citi is seeking an Operations Support Group Manager to lead a team responsible for operations support services. The ideal candidate will have over 10 years of relevant experience and hold necessary licensing in finance.

This role demands strong leadership, risk assessment, and compliance oversight within operations. The position offers a full-time contract and is located in New York, United States.