Senior Operations Supervisor - Fulfillment Leader, Growth Path

Toysmith; Auburn (WA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Retirement Plan

Paid Time Off

Discretionary Bonus

Employee Discounts

Employee Assistance Program (EAP)

Career Growth

Job summary

Toysmith is seeking a Senior Operations Supervisor – Distribution & Fulfillment in Pacific, WA. You will own daily warehouse operations, including order fulfillment, shipping, and labor planning, while leading a team for performance and accountability.

The role offers growth toward a future Warehouse Manager position, with responsibilities spanning cross‑department coordination and process improvements to drive efficiency.

Qualifications

• 5+ years of experience in warehouse, distribution, or order fulfillment operations.
• 2-3+ years of direct warehouse supervisory or team leadership experience.
• Experience with WMS, inventory processes, and operational reporting.
• Strong organizational, communication, and problem-solving skills.
• Hands-on leadership style with daily warehouse involvement.

Responsibilities

• Lead Daily Warehouse Operations: Oversee daily picking, packing, shipping, and order fulfillment activities across multiple sales channels.
• Prioritize orders, manage shipping deadlines, and keep fulfillment moving efficiently.
• Identify and resolve operational challenges, including backorders, shipping exceptions, and workflow bottlenecks.
• Coordinate with inventory, receiving, and other departments to ensure accurate and timely order processing.
• Plan daily staffing assignments and adjust labor based on workload and priorities; monitor productivity and turnaround times.
• Provide hands-on leadership and develop warehouse associates and team leads; address performance and promote accountability.
• Identify process improvements to streamline picking, packing, shipping, and inventory workflows; maintain a safe, clean warehouse.

Skills

Team leadership

Labor planning

Problem solving

Communication

Organizational skills

Tools

NetSuite WMS

ShipHawk

Inventory systems

Job description

Toysmith is seeking a Senior Operations Supervisor – Distribution & Fulfillment in Pacific, WA. You will own daily warehouse operations, including order fulfillment, shipping, and labor planning, while leading a team for performance and accountability.

The role offers growth toward a future Warehouse Manager position, with responsibilities spanning cross‑department coordination and process improvements to drive efficiency.