Senior Operations Strategy Specialist

TRIMEDX; Indianapolis (IN); Hybrid; USD 70,000 - 90,000; Full time

Job summary

A healthcare solutions provider is seeking a Senior Operations Strategy Specialist in Indianapolis. This hybrid role involves planning and coordinating clinical engineering services, collaborating with multiple teams, and ensuring service compliance. Candidates should have at least three years of relevant experience, preferably in operational contract application. Emphasis on communication skills and ability to work effectively in teams is essential. Join a company that values its associates and offers opportunities for professional growth.

Qualifications

• Minimum of three years relevant experience.
• Experience with operational application of legal contracts preferred.
• Strong written, verbal, and presentation communication skills.

Responsibilities

• Coordinate with Strategic Sourcing Team representatives on hand-off processes.
• Develop communication plans to educate personnel on Master Service Agreement entitlements.
• Support the Field Operations team by serving as an escalation point for issues.

Skills

Operational application of legal contracts

Project management processes and tools

Medical and clinical engineering terminology

Healthcare or medical equipment industry knowledge

Microsoft Office

Written and verbal communication skills

Ability to work in teams

Relationship building

Time management

Analytical and problem-solving skills

Education

Associate’s degree or equivalent experience

Job description

Join to apply for the Senior Operations Strategy Specialist role at TRIMEDX.

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If you are wondering what makes TRIMEDX different, it’s that all of our associates share a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance.

• Everyone is focused on serving the customer and we do that by collaborating and supporting each other.
• Associates look forward to coming to work each day.
• Every associate matters and makes a difference.

It is truly a culture like no other — We hope you will join our team! Find out more about our company and culture here.

Role Overview

The Senior Operations Strategy Specialist plans and coordinates the Clinical Engineering Services operationalization of Strategic Sourcing Team negotiated Master Service Agreements to deliver operational cost reductions and efficiencies. The role collaborates internally with multiple functional areas and externally with supplier business and sales leaders to ensure negotiated entitlements are leveraged in support of TRIMEDX field operations. It provides consistent focus and visibility across the organization on Master Service Agreement implementation statuses, compliance levels, and outcomes, supports financial and operational objectives, and handles the escalation of service issues to facilitate communications, resolve matters, and identify improvements in processes.

Location & Work Arrangement

Indianapolis, Indiana; candidates must currently reside in the central Indiana region within a 70‑mile radius of CO. The CO‑Central (Corporate) Office is located on the northwest side of Indianapolis. This position is hybrid (a mix of remote & in‑office).

• Relocation is not available for this position.
• Immigration sponsorship is not available for this position.

Responsibilities

• MSA Supplier Coordination – 60%

  • Coordinate with Strategic Sourcing Team representatives on hand‑off processes, review of entitlements and eligibility requirements, and meetings with primary stakeholders for key agreements.
  • Develop communication plans and tools to educate Clinical Engineering Services personnel on the eligibility and application of Master Service Agreement entitlements.
  • Schedule and lead routine operational meetings with supplier representatives and Clinical Engineering Services leadership.
  • Collaborate with Central Office functional areas to report on Master Service Agreement savings and compliance.
  • Support the Field Operations team by serving as an escalation point for Master Service Agreement eligibility/applicability and/or service issues and facilitate resolutions with suppliers.
  • Explore opportunities for value adds and relationship expansion.

• Internal Business Processes – 40%

  • Coordinate with internal Central Office functional areas and teams to ensure Master Service Agreement entitlements are leveraged in business processes.
  • Coordinate with technical training representatives on training eligibility, availability of pre‑negotiated training agreements, and supplier training capabilities.
  • Partner with TRIMEDX legal, supplier representatives, service strategy team, and finance to support migration of existing service agreements to the new Master Service Agreement terms and conditions as appropriate.
  • Support the service strategy team to ensure Master Service Agreement entitlements, limitations, and exclusions are understood and integrated into review, approval, and execution processes for service contracts.
  • Incorporate Master Service Agreement entitlements and contractual obligations into demand service operations, lead evaluation and studies of entitlements to ensure their impact is fully understood and leveraged, and account for contractual limitations and exclusions.
  • Coordinate with Supply Chain and Finance to gain alignment on the impact of the Master Service Agreement to their operations.
  • Provide savings by identifying, developing, and implementing recommended service strategies.
• All other duties as assigned.

Skills & Experience

• Minimum of three years relevant experience; experience with operational application of legal contracts preferred.
• Experience with project management processes and tools preferred.
• Knowledge of medical and clinical engineering terminology preferred.
• Knowledge of the healthcare or medical equipment industry preferred.
• Knowledge of Microsoft Office.
• Strong written, verbal, and presentation communication skills.
• Ability to work effectively with other team members.
• Interpersonal skills to build and maintain relationships.
• Ability to set priorities and manage time amidst multiple projects.
• Excellent analytical and problem‑solving skills with acute attention to detail.

Education & Qualifications

• Associate’s degree or equivalent experience required.

At TRIMEDX, we are committed to cultivating a workplace culture where every associate feels valued, supported, and empowered to thrive. This culture reflects our belief that our people are our foundation, their well‑being is essential, and shared success is built through meaningful work, recognition, and opportunities for growth.

We embrace people’s differences which include age, race, color, ethnicity, gender, gender identity, sexual orientation, national origin, education, genetics, veteran status, disability, religion, beliefs, opinions and life experiences.

Visit our website to view our Workplace Culture Commitment, along with our social channels to see what our team is up to: Facebook, LinkedIn, Twitter.

TRIMEDX is an Equal Opportunity Employer. Drug‑Free Workplace.

Because we are committed to providing a safe and productive work environment, TRIMEDX is a drug‑free workplace. Accordingly, Associates are prohibited from engaging in the unlawful manufacture, sale, distribution, dispensation, possession, or use of any controlled substance or marijuana, or otherwise being under the influence thereof, on all TRIMEDX and Customer property or during working/on‑call hours.