Senior Operations Specialist - Payments & Process Support

U.S. Bank; Brentwood, Northern (MO, KY); Hybrid; USD 47,000 - 62,000; Full time

Job summary

U.S. Bank in Brentwood, MO seeks a Senior Operations Processor to provide cross‑functional production support across Operations Services.

You will perform routine tasks in multiple systems, conduct data entry, handle payment/claim tasks, and interact with internal partners and external customers or vendors. Ideal candidates offer a high school diploma, 4–5+ years in operations, strong communication, time management and analytical skills, and comfort with Microsoft Office and banking procedures

Qualifications

• High school diploma or equivalent.
• Knowledge of banking operations and applicable policies.
• Strong communication and time-management skills.
• Ability to analyze data and resolve exceptions.

Responsibilities

• Provide production support to multiple groups within Operations Services.
• Handle tasks related to payment transactions or claim processing, data entry, archiving, and troubleshooting.
• Interact with internal partners and external customers/vendors as needed.
• Identify and escalate exceptions and support process improvements.

Skills

Time management

Communication skills

Analytical thinking

Problem solving

PC skills

Banking operations knowledge

Education

High school diploma

Tools

Microsoft Office

Job description

U.S. Bank in Brentwood, MO seeks a Senior Operations Processor to provide cross‑functional production support across Operations Services.

You will perform routine tasks in multiple systems, conduct data entry, handle payment/claim tasks, and interact with internal partners and external customers or vendors. Ideal candidates offer a high school diploma, 4–5+ years in operations, strong communication, time management and analytical skills, and comfort with Microsoft Office and banking procedures