Senior Operations Manager, Restaurant & Guest Experience

RIVIERA DINING GROUP; Winter Park (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

Riviera Dining Group in Winter Park, FL, is seeking an Assistant General Manager to lead daily operations across dining and hospitality venues. The AGM will serve as interim GM in the GM's absence and oversee management, staff development, inventory, purchases, and guest satisfaction.

Expect a hands-on role requiring 55–60 hours weekly, including holidays and weekends. Prior senior management experience in restaurants is essential; ServSafe certification is required, and openings experience is a

Qualifications

• Three to five years of experience in a senior management role.
• ServSafe certification is required.
• Willing to work 55–60 hours per week including holidays, late nights, and weekends.
• Experience with restaurant openings is desired but not required.

Responsibilities

• Manage and lead daily operations.
• Act as interim GM in the absence of the General Manager.
• Oversee management and employee development.
• Oversee inventory management and supply purchases.
• Ensure guest satisfaction and uphold company standards.

Skills

Senior management

Guest satisfaction

Inventory management

Operations oversight

ServSafe certification

Job description

Riviera Dining Group in Winter Park, FL, is seeking an Assistant General Manager to lead daily operations across dining and hospitality venues. The AGM will serve as interim GM in the GM's absence and oversee management, staff development, inventory, purchases, and guest satisfaction.

Expect a hands-on role requiring 55–60 hours weekly, including holidays and weekends. Prior senior management experience in restaurants is essential; ServSafe certification is required, and openings experience is a