Senior Operations Manager, Health and Wellness Centers

Hackensack Meridian Health; Clifton (NJ); On-site; USD 120,000 - 146,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Paid leave

Tuition reimbursement

Retirement benefits

Job summary

Hackensack Meridian Health seeks a Manager, Health and Wellness Center Site II to lead one or more ambulatory centers, drive operational and financial performance, and ensure high-quality patient care.

You will partner with physicians and executives to optimize access, productivity, and patient experience while advancing organizational strategies and growth across the Health & Wellness Center network.

Qualifications

• Bachelor's degree in Business Administration, Healthcare Administration, or similar or equivalent experience.
• Minimum of seven (7) years of progressively responsible healthcare operations leadership experience, including at least three (3) years managing multi-specialty ambulatory operations, large outpatient facilities, or multiple physician practice locations.
• Demonstrated success leading complex ambulatory operations, financial stewardship, patient access, physician engagement, workforce engagement, and operational excellence.
• Demonstrated experience managing operating budgets, financial performance, labor productivity, operational analytics, and strategic performance improvement initiatives.
• Proven ability to lead multiple operational teams, influence cross-functional stakeholders, and build collaborative relationships with physicians, executive leadership, and hospital leadership.
• Advanced proficiency with Microsoft Office, Google Workspace, Epic, and healthcare operational reporting systems.
• Excellent written and verbal communication skills.
• Proficient computer skills that include but are not limited to Google Suite and/or Microsoft Office platforms.

Responsibilities

• Provides operational leadership for one or more Health & Wellness Centers or a large, highly complex center, ensuring exceptional patient care, operational excellence, financial performance, and alignment with organizational priorities.
• Responsible for the operational performance of multiple physician practices and ambulatory support services, ensuring coordinated, efficient, patient-centered care.
• Assists in developing and implementing strategic plans that support ambulatory growth, patient access, market expansion, and long-term sustainability.
• Partners with leadership to identify and implement new programs, service line expansion, and capital projects.
• Assists in budget development and performance, labor management, revenue optimization, and resource stewardship.

Skills

Leadership

Operational leadership

Financial stewardship

Communication

Analytical skills

Education

Bachelor's degree in Business Administration

Healthcare Administration

Tools

Epic

Google Workspace

Microsoft Office

Job description

Hackensack Meridian Health seeks a Manager, Health and Wellness Center Site II to lead one or more ambulatory centers, drive operational and financial performance, and ensure high-quality patient care.

You will partner with physicians and executives to optimize access, productivity, and patient experience while advancing organizational strategies and growth across the Health & Wellness Center network.