Senior Operations Leader – Medical Practice Admin

Salem Health Hospitals & Clinics; Modesto, Northern (CA, KY); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Relocation assistance may be available

Job summary

Salem Health Hospitals & Clinics is seeking a Director of Operations / Practice Administrator to lead day-to-day business operations for our practice in Modesto, CA. This senior role oversees finances, HR, benefits administration, and office operations, requiring strong management, financial, and HR leadership.

The ideal candidate will guide profitability, implement systems, and develop leaders while partnering with ownership.

Qualifications

• 3+ years of experience in practice management, business operations, or office administration leadership (medical, dental, or other professional services setting)
• Demonstrated experience managing finances, budgets, and financial reporting
• Experience with HR functions, including benefits administration and employee relations
• Strong leadership and team management skills
• Excellent communication, organizational, and problem-solving abilities
• Proficiency with office/practice management software and standard business tools (e.g., QuickBooks, Microsoft Office/Excel, typing, 10-key)

Responsibilities

• Oversee all practice finances, including budgeting, cash flow, accounts payable/receivable, and financial reporting
• Manage relationships with accountants, bookkeepers, and financial institutions
• Monitor practice profitability and identify opportunities for operational efficiency and cost control
• Oversee payroll processing and compliance
• Monitor and oversee P&L statements, labor costs, budgets, vendor expenses, and operational KPIs
• Manage full-cycle HR functions: recruiting, hiring, onboarding, performance management, and offboarding
• Administer employee benefits programs, including the practice's 401(k) plan
• Ensure compliance with federal, state, and local employment laws (CA-specific compliance a plus)
• Handle employee relations matters, conflict resolution, and disciplinary processes
• Develop and maintain employee policies, handbooks, and procedures
• Oversee daily office operations to ensure smooth, efficient patient flow and workplace functioning
• Manage staff scheduling and performance evaluations
• Manage vendor relationships, supply ordering, and facilities/equipment management
• Implement and improve operational systems, workflows, and practice management software
• Ensure compliance with OSHA, HIPAA, and other regulatory requirements
• Support scheduling, patient billing/insurance processes, and front-office oversight
• Assist the front office team when needed
• Lead, mentor, and manage a team of approximately 15+ employees
• Drive practice growth initiatives and strategic planning alongside ownership
• Develop department leaders
• Lead management meetings

Skills

Leadership

Financial management

HR management

Office operations

Payroll

Education

Bachelor's degree in Business Administration or Healthcare Administration

Tools

QuickBooks

Microsoft Office/Excel

Practice management software

Job description

Salem Health Hospitals & Clinics is seeking a Director of Operations / Practice Administrator to lead day-to-day business operations for our practice in Modesto, CA. This senior role oversees finances, HR, benefits administration, and office operations, requiring strong management, financial, and HR leadership.

The ideal candidate will guide profitability, implement systems, and develop leaders while partnering with ownership.