Practice Operations Leader - Grow, Optimize, Lead

California Dental Hygienists Assoc; Modesto (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Paid time off / holidays

Job summary

California Dental Hygienists Assoc in Modesto, CA is seeking a Director of Operations / Practice Administrator to lead the day-to-day business of our dental practice. This senior role oversees finances, HR, benefits, office operations, and overall practice management; clinical background not required.

You will manage budgets, payroll, vendor relations, and compliance (OSHA/HIPAA). You will supervise ~15+ staff, partner with ownership, and drive operational efficiency and growth through

Qualifications

• 3+ years of experience in practice management, business operations, or office administration leadership (medical, dental, or other professional services setting)
• Demonstrated experience managing finances, budgets, and financial reporting
• Experience with HR functions, including benefits administration and employee relations
• Strong leadership and team management skills
• Excellent communication, organizational, and problem-solving abilities
• Proficiency with office/practice management software and standard business tools (e.g., QuickBooks, Microsoft Office/Excel)

Responsibilities

• Oversee all practice finances, including budgeting, cash flow, accounts payable/receivable, and financial reporting
• Manage relationships with accountants, bookkeepers, and financial institutions
• Monitor practice profitability and identify opportunities for operational efficiency and cost control
• Oversee payroll processing and compliance
• Monitor and oversee P&L statements, labor costs, budgets, vendor expenses, and operational KPIs
• Manage full-cycle HR functions: recruiting, hiring, onboarding, performance management, and offboarding
• Administer employee benefits programs, including the practice's 401(k) plan
• Ensure compliance with federal, state, and local employment laws (CA-specific compliance a plus)
• Handle employee relations matters, conflict resolution, and disciplinary processes
• Develop and maintain employee policies, handbooks, and procedures
• Oversee daily office operations to ensure smooth, efficient patient flow and workplace functioning
• Manage staff scheduling and performance evaluations
• Manage vendor relationships, supply ordering, and facilities/equipment management
• Implement and improve operational systems, workflows, and practice management software
• Ensure compliance with OSHA, HIPAA, and other regulatory requirements
• Support scheduling, patient billing/insurance processes, and front-office oversight
• Assist the front office team when needed
• Serve as a direct liaison between practice ownership/doctors and staff
• Lead, mentor, and manage a team of approximately 15+ employees
• Drive practice growth initiatives and strategic planning alongside ownership
• Develop department leaders
• Lead management meetings

Skills

Leadership

Financial management

HR management

Communication

Organizational skills

Education

Bachelor's degree in Business Administration, Healthcare Administration, or related field

Tools

QuickBooks

Microsoft Office/Excel

Job description

California Dental Hygienists Assoc in Modesto, CA is seeking a Director of Operations / Practice Administrator to lead the day-to-day business of our dental practice. This senior role oversees finances, HR, benefits, office operations, and overall practice management; clinical background not required.

You will manage budgets, payroll, vendor relations, and compliance (OSHA/HIPAA). You will supervise ~15+ staff, partner with ownership, and drive operational efficiency and growth through