Senior Operations Leader: Lean, People & Process Excellence

Amazon; El Paso (TX); On-site; USD 122,000 - 164,000; Full time

Job summary

Amazon.com Services LLC in El Paso, TX is seeking a Sr. Operations Manager to oversee budget, people development, and site objectives.

You will coach a team of Operations and Area Managers, drive performance, and build strong employee relations in the Fulfillment Center. This role requires a strategic leader who balances operational excellence with leadership development, drives Lean initiatives, and partners with HR, Finance, Facilities, Safety and IT to secure resources for key projects across

Qualifications

• 7+ years direct management experience in manufacturing, production or distribution environments.
• Experience with performance metrics, process improvement and Lean techniques.
• Experience with full staffing lifecycle: interviewing, hiring, performance management, promotions and termination.

Responsibilities

• Leads development and implementation of quality improvement and process optimization initiatives to enhance efficiency.
• Oversees performance of either Inbound or Outbound operations, including safety, quality and customer experience.
• Sets expectations for Operations and Area Managers, measures performance, and provides feedback.

Skills

Lean techniques

Performance metrics

Staffing lifecycle

Management experience

Education

Bachelor's degree or equivalent

Bachelor's degree in Engineering, Operations or related field

Job description

Amazon.com Services LLC in El Paso, TX is seeking a Sr. Operations Manager to oversee budget, people development, and site objectives.

You will coach a team of Operations and Area Managers, drive performance, and build strong employee relations in the Fulfillment Center. This role requires a strategic leader who balances operational excellence with leadership development, drives Lean initiatives, and partners with HR, Finance, Facilities, Safety and IT to secure resources for key projects across