Senior Operations Leader – Large-Scale Logistics

ODW Logistics; Lockbourne (OH); On-site; USD 120,000 - 180,000; Full time

Job summary

ODW Logistics seeks a General Manager to lead one or more large-volume operations on the ODW campus, directing safety, customer relations, operational oversight, and P&L performance. You will guide staff development, drive continuous improvement projects, and coordinate with senior management and clients on reports and performance.

You will manage complex multi-customer operations, develop business plans, and implement cost-effective solutions to improve efficiency and service levels.

Qualifications

• Three years of management/supervisory experience, preferably in a large, high-volume environment.
• Bachelor’s degree in Logistics, Industrial Engineering or related operations discipline.
• Advanced degree preferred.
• Must be able to assume leadership role in a fast paced, team oriented environment dedicated to delighting the customer and achievement of safety, quality and productivity goals.
• Must be able to handle multiple priorities and meet deadlines.
• Must possess excellent verbal, written and interpersonal skills.
• Proficiency in MS Office Suite products.
• Must be hands on and have previous experience with staff development, facility layout, inventory management and P&L for a large operation.
• Must be able to learn software programs quickly, with previous RF experience.
• Establish and implement operational procedures for all distribution activities and for start-up operations – ISO experience a plus.
• AIB experience – FDA/ODA/DEA experience a plus.
• Strong analytical abilities coupled with superior team building skills.
• Excellent organizational skills and the ability to prioritize.
• Experience with multi-shift operations.
• Must possess a high energy level and the drive to implement change.
• Prior planning experience, including budgets, manning, equipment and facilities.
• Must practice confidentiality as required.

Responsibilities

• Leads and drives corporate culture and initiatives through hands-on interactions with all associates.
• Delights and responds to customer inquiries and serves as the point of contact for customer relations for multi-customers from multi-disciplines.
• Ensures effective procedures are documented and are in place for all aspects of the operations.
• Creates, coordinates and reports on business metrics (KPI’s) applicable to the operation and fulfill customer and internal requirements.
• Assists in the business development process in RFQ responses, including solution concepts and design.
• Manages, coordinates, and implements cost effective operational solutions to continuously improve efficiency and enhance service levels and quality.
• Reviews current material handling methods and supports operational reviews of enhancements.
• Conducts operational audits and presents findings/recommendations as required.
• Maximizes productivity, quality, and service throughout operations by utilizing best practice techniques in the areas of facilities layout, methods, material handling concepts, technological enhancements, and measurements.
• Provides senior management with information and recommendations to make effective decisions regarding the optimum utilization of people, materials, equipment and facilities.
• Coordinates best practices and implements them system-wide.
• Leads and assists in all types of account projects, including start-ups, transfers and improvements.
• Creates, coordinates, monitors and measures business plan objectives vs. actual results and reports to Senior Management and/or clients as required.
• Leads and implements technology enhancements as required.
• Other duties as assigned.

Skills

Leadership

Team Management

Customer Relations

P&L Management

Continuous Improvement

RFQ Responses

Education

Bachelor’s degree in Logistics or Industrial Engineering

Advanced degree preferred

Tools

MS Office

RF Experience

Job description

ODW Logistics seeks a General Manager to lead one or more large-volume operations on the ODW campus, directing safety, customer relations, operational oversight, and P&L performance. You will guide staff development, drive continuous improvement projects, and coordinate with senior management and clients on reports and performance.

You will manage complex multi-customer operations, develop business plans, and implement cost-effective solutions to improve efficiency and service levels.