Senior Operations Leader: Grow, Optimize & Ensure Safety

Amazon; Las Vegas (NV); On-site; USD 91,000 - 137,000; Full time

Job summary

Amazon in Las Vegas is hiring an Operations Manager to lead a team of salaried and hourly staff, ensuring safety, quality, attendance, and high performance. You will drive improvements through data-driven decisions and mentor your team to meet customer delivery promises.

This role covers first mile to last mile workflows, with opportunities to lead site-scale projects, balance productivity, and collaborate with Safety, Engineering, Loss Prevention and HR.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• 1+ years of performance metrics, process improvement or lean techniques experience.
• Experience managing a team of 2+ salaried employees and 70+ indirect employees.
• Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma.
• Demonstrated problem solving skills and analytical skills.
• Excellent customer service skills, communication skills and interpersonal skills.
• Track record of meeting or exceeding department performance goals.
• A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.
• Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach.
• Stand/walk for up to 12 hours during shifts.
• Work in an environment where the noise level varies and can be loud.
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments).
• Continuously climb and descend stairs (applies to sites with stairs).

Skills

People management

Data analysis

Lean / Six Sigma

Problem solving

Education

Bachelor’s or Master’s in Engineering/Operations/Supply Chain

Bachelor’s or Master’s in related field

Job description

Amazon in Las Vegas is hiring an Operations Manager to lead a team of salaried and hourly staff, ensuring safety, quality, attendance, and high performance. You will drive improvements through data-driven decisions and mentor your team to meet customer delivery promises.

This role covers first mile to last mile workflows, with opportunities to lead site-scale projects, balance productivity, and collaborate with Safety, Engineering, Loss Prevention and HR.