Senior Operations Leader — General Management & Growth

Consolidated Employer Services Recruiting; Columbus (OH); On-site; USD 120,000 - 180,000; Full time

Job summary

Consolidated Employer Services Recruiting seeks a General Manager / Senior Operations Leader to join the Columbus team as a key leader and second-in-command to ownership. The role focuses on managing rapid growth, strengthening execution, and aligning transportation and logistics for expansion.

The successful candidate will run day-to-day operations, develop reporting, mentor staff, and drive improvements across client service, operations, and cross-functional collaboration in a fast-paced

Qualifications

• 10+ years of progressive operations/leadership experience preferred.
• Experience managing people, processes, and multiple operational functions.
• Transportation, logistics, supply chain, 3PL, distribution, manufacturing, or another complex operational environment preferred.
• Third‑party transportation experience is highly desirable.
• LTL experience is strongly preferred.
• Experience with truckload, project transportation, managed transportation, or carrier management is valuable.
• Experience working directly with customers is important.
• Experience in a rapidly growing organization is highly desirable.
• Bachelor’s degree in business, supply chain, logistics, operations, or a related discipline preferred; equivalent leadership experience may be considered.

Responsibilities

• Provide day-to-day leadership and oversight of transportation and operational functions.
• Develop and deliver daily, weekly, and quarterly operational reporting to ownership.
• Identify operational strengths, weaknesses, risks, and opportunities.
• Establish accountability around company goals and ensure consistent execution.
• Ensure the right people are in the right positions at the right time.
• Lead and mentor the existing team while establishing clear expectations and accountability.
• Participate in hiring, performance management, and termination decisions.
• Serve as a visible, hands-on leader who can make things happen.
• Oversee transportation activity including LTL, truckload, project transportation, and managed transportation services.
• Understand carrier pricing, including LTL pricing and fuel surcharge structures.
• Participate in carrier development and strengthen the company’s transportation network.
• Evaluate transportation solutions and identify opportunities to improve service, cost, and efficiency.
• Apply technology and process improvements to transportation operations.
• Help design and build scalable transportation processes and supply–chain solutions.
• Maintain strong relationships with existing clients and understand their operational challenges.
• Work directly with clients to identify problems and develop practical solutions.
• Evaluate how company can make transportation easier and more efficient for clients.
• Understand the company’s complete suite of services and identify opportunities to add value to existing accounts.
• Translate operational improvements into potential sales and growth opportunities.
• Serve as a trusted operational resource for clients without compromising relationships or service.
• Act as the connector between departments and ensure effective communication.
• Coordinate activities across operations, transportation, sales, accounting, and other functional areas.
• Identify process bottlenecks and implement improvements that benefit the organization as a whole.
• Provide leadership on strategic projects while maintaining accountability for daily operations.
• Maintain a high–level understanding of accounting and the financial impact of operational decisions.
• Conduct and participate in daily departmental meetings.
• Reinforce company goals and bring energy and accountability to the organization.
• Develop and mentor employees.
• Build a collaborative, positive working environment.
• Lead through influence and strong interpersonal skills.
• Maintain a professional, customer–focused approach.
• Work effectively with existing leadership and employees while introducing structure and accountability.

Education

Bachelor’s degree in business, supply chain, logistics, operations, or a related discipline

Job description

Consolidated Employer Services Recruiting seeks a General Manager / Senior Operations Leader to join the Columbus team as a key leader and second-in-command to ownership. The role focuses on managing rapid growth, strengthening execution, and aligning transportation and logistics for expansion.

The successful candidate will run day-to-day operations, develop reporting, mentor staff, and drive improvements across client service, operations, and cross-functional collaboration in a fast-paced