Senior Operations Lead - Clinical Growth & Success

Relevance Ventures; New York (NY); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Talkiatry is expanding its Clinical Operations team to optimize the clinician journey from hire to day-one readiness and beyond. This hands-on, analytical role focuses on predicting readiness, identifying risks early, and delivering practical, data-driven solutions that improve performance across clinical and operational functions.

You will collaborate across Clinical, Operations, Data, Product, Engineering, Talent Acquisition, and Marketing to remove blockers and recover performance quickly,

Qualifications

• Quantitative metrics, dashboards, and spreadsheets to drive decisions.
• SQL experience required.
• Ability to map and redesign end-to-end processes for scalable operations.
• Fluency with AI and no-code/low-code tools to automate work and prototype solutions.
• Cross-functional collaboration across clinical, product, analytics, and operations.

Responsibilities

• Own end-to-end operations and day-to-day workflows.
• Predict and monitor success metrics with dashboards and signals.
• Activate proactive levers using data on clinician supply and patient demand.
• Trigger real-time interventions with playbooks and escalation paths.
• Redesign the operating model with AI, automation, and lightweight tooling.

Skills

Quantitative analysis

SQL

Operations leadership

Workflow optimization

AI & automation

Cross-functional teamwork

Mission-driven

Job description

Talkiatry is expanding its Clinical Operations team to optimize the clinician journey from hire to day-one readiness and beyond. This hands-on, analytical role focuses on predicting readiness, identifying risks early, and delivering practical, data-driven solutions that improve performance across clinical and operational functions.

You will collaborate across Clinical, Operations, Data, Product, Engineering, Talent Acquisition, and Marketing to remove blockers and recover performance quickly,