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Benefits offered by this job
Medical/prescription drug coverage
Dental and vision options
401(k) with PNC match
Generous paid time off
Educational assistance
Robust wellness program with incentives
Job summary
PNC is seeking a Senior Operations Analyst based in Pittsburgh, PA. The role involves executing complex transactions, providing customer solutions, and participating in process improvements. Applicants should possess an Associate's degree and 3+ years of relevant experience. The position offers comprehensive benefits including medical coverage, retirement plans, and generous paid time off. Join PNC and contribute to our commitment to an inclusive workplace culture.
Qualifications
3+ years of related experience or product knowledge.
In lieu of a degree, a comparable combination of education and experience may be considered.
Responsibilities
Executes routine and complex transactions/processes of varying risk.
Identifies and addresses exceptions; may serve as escalation point.
Ensures appropriate materials and documentation are available.
Provides consultation and advice to customers.
Participates in process improvement projects.
Skills
Accountability
Customer Solutions
Ensure Compliance
Personal Initiative
Process Improvements
Results-Oriented
Risk Mitigation Strategies
Standard Operating Procedure (SOP)
Education
Associate's degree
Job description
PNC is seeking a Senior Operations Analyst based in Pittsburgh, PA. The role involves executing complex transactions, providing customer solutions, and participating in process improvements. Applicants should possess an Associate's degree and 3+ years of relevant experience. The position offers comprehensive benefits including medical coverage, retirement plans, and generous paid time off. Join PNC and contribute to our commitment to an inclusive workplace culture.