Senior Operations Specialist, Wealth Management

PNC; Pittsburgh (Allegheny County); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Comprehensive medical coverage

401(k) with PNC match

Pension plan

Educational assistance

Paid time off

Job summary

PNC is seeking an Operations Specialist Senior in Pittsburgh, PA, to manage complex transactions and provide exceptional service to customers. You will play a crucial role in ensuring the accuracy and compliance of financial processes while fostering a supportive team culture.

Required qualifications include a Bachelor's degree and strong customer service skills. The position offers opportunities for professional growth with a focus on risk management and process improvement.

Qualifications

• University/college degree with less than 1 year of professional experience.
• Strong knowledge of customer focused practices and operational functions.
• Ability to manage risks associated with business objectives.

Responsibilities

• Executes complex transactions/processes leveraging company policies.
• Identifies and addresses exceptions, serving as a point of escalation.
• Provides consultation and advice to both internal and external customers.
• Reviews transactions for compliance with service levels and policies.

Skills

Accountability

Customer Solutions

Ensure Compliance

Personal Initiative

Process Improvements

Risk Mitigation Strategies

Standard Operating Procedure (SOP)

Education

Bachelor's degree

Job description

PNC is seeking an Operations Specialist Senior in Pittsburgh, PA, to manage complex transactions and provide exceptional service to customers. You will play a crucial role in ensuring the accuracy and compliance of financial processes while fostering a supportive team culture.

Required qualifications include a Bachelor's degree and strong customer service skills. The position offers opportunities for professional growth with a focus on risk management and process improvement.